Hextom AI Translate & Currency
Translate with GPT, Claude, Gemini, etc and currency converter
Rating
4.7
feedback
1,197
chart
#1,706
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
50%
-
Less than a day
11%
-
Less than a month
16%
-
Less than a year
16%
-
More than a year
6%
Reviews Summary
The reviews for the Shopify App are mostly positive, highlighting the app's powerful translation capabilities, ease of use, and responsive customer support. Users appreciate the flexibility of the workflows offered by the app, such as Visual Editor, Custom Translation, and Excel import/export, which allow for comprehensive translations, even in dynamic areas and after-login pages. The support team is praised for being knowledgeable, patient, and quick to resolve issues, ensuring a smooth experience for merchants. However, there are some negative reviews mentioning issues like high credit charges, lack of direct support, and occasional translation errors.
Highlights
Review RSS Feed
All reviews
March 5, 2026
Excellent support — fast and effective. Hextom’s team was very responsive and quickly fixed our issue. Clear communication and a smooth resolution. Highly recommended!
March 2, 2026
Übersetzt extrem schnell, sehr zuverlässig und preisgünstiger als andere. Um Längen besser als die Shopify eigene Lösung.
Feb. 26, 2026
After trying Shopify’s native solution and two other translation apps, we still couldn’t achieve a truly complete translation, especially across dynamic areas and after-login/customer-only pages. Hextom was the first tool that genuinely allowed us to finish the job. What made the difference is the flexibility of the workflows: Visual Editor, “All translations”, Custom Translation, and Excel import/export. Combining these approaches, we were able to translate everything, including cart-related and after-login strings, and the final result is now fully consistent across languages. Support was also excellent. Ingrid took the time to understand the exact scenarios, reviewed recordings, explained the Visual Editor limitation with login sessions clearly, and pointed us to the right workaround. That clarity saved us a lot of time when we were already deep in execution mode. One note for other merchants: don’t judge an app only by the number/quality of reviews. Some tools simply do the job better, and this was one of those cases. We’re happy customers. Highly recommended for merchants who need a serious translation solution and responsive, knowledgeable support.
Feb. 23, 2026
Incomprehensible, no direct support only via email, you pay for a program that tries to translate, and then they charge you a high credit. Disappointing
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