Hextom AI Translate & Currency for Shopify

Hextom AI Translate & Currency

Translate with AI, multi language & multi currency converter

Developer

Rating

4.8

feedback

1,243

Reviews

chart

#1,305

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    52%
  • Less than a day
    11%
  • Less than a month
    16%
  • Less than a year
    16%
  • More than a year
    6%

Reviews Summary

The reviews for the Hextom Shopify App are mostly positive, highlighting the excellent customer support provided by the team. Users appreciate the quick responses, helpfulness, and efficiency of the support staff in resolving issues. The app itself is praised for being easy to use, with powerful automation features that save time and effort. Users also mention the accurate translations and the value for the pricing. However, there are some negative reviews mentioning issues such as disconnecting from websites, translation errors, and missing features like automatic currency conversion in the free plan.

Highlights

Positive customer support experience and quick issue resolution
Ease of use and powerful automation features
Accurate translations and good value for pricing
Negative feedback on website disconnection and translation errors
Missing features like automatic currency conversion in the free plan

Rating Breakdown

  • 5
    90% (1,118 ratings)
  • 4
    6% (73 ratings)
  • 3
    1% (12 ratings)
  • 2
    0% (3 ratings)
  • 1
    3% (37 ratings)

Reviews with Text

  • 76% (949)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 2, 2025

Everything runs smoothly especially auto translation. Customer support also was really helpful and they replied really fast

Store

Kovax

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Hextom support is amazing! They were able to quickly help me to fix all the problems very quickly!

Using app

5 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 2, 2025

You buy credit and they will make them disappear and play dump for you to buy again , if you count what you pay for you will see the scam in this app Pay for a plan and then not have the monthly limit until 1.5 month later , so you pay 1.5 -2 months worth of limits to get half what you pay for Daily it will disconnect from the Website, keep sending to another URLs language, app plugin itself will stop working and shows error or not loading at all .. disaster that causing me to lose sales daily In contact with Shopify to officially report the app , highly questionable

Using app

About 1 year

Total reviews

3

Average rating

1.0

5 / 5 Share

Nov. 5, 2025

good team, fast answer, solved all my concerns

Store

Bebevia

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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