Hextom AI Translate & Currency
All reviews
Great customer service from Joshua and Dhann
Super ça traduit pratiquement tout
Good app! I've used multiple translation apps before and this one honestly not only user friendly but their customer service is awesome, they helped me step by step, very patient & fixed my problem right away!
I would 100% recommend Hextom for language translation. their support team are excellent and very responsive
Be very careful before using this app for free or paid plan (No Matter what) I upgraded my plan because I urgently needed more translation capacity. After paying, I found out that the new plan's credits would not be available until the next billing cycle. This was not clearly communicated before the purchase. Support did not provide a practical solution. They simply told me to buy even more credits or wait until next month, even though I had already paid for a new subscription. This is a very poor customer experience. I use Hextom across multiple Shopify stores, and unless this issue is resolved, I will be moving to another translation app. I cannot recommend this app based on my experience.
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