Hextom AI Translate & Currency
All reviews
The help center was amazingly helpful and reactive. The app is intuitive and user friendly. I am overall happy!
Update after 3 years: I am so done with this app. Especially the "Manual Translation Part" Prepare for "something wrong while saving the translation, please try again later"-errors all the time. I have no interest anymore in working with the app's support team, because next time I need to work with the app it's either the same error again or something new. Like always. Also this app is very poorly translated. Which is especially sad because it's a translation app. ##### It's a wonderful app, that you can use for free if you are using the manual translation. I've used it to translate ten of thousands of words and it works mostly without problems. If something doesn't work, support is there to help you! However, they released a big update in January 2023 which caused some parts of the app to not work correctly or at all for almost four weeks. It didn't affect translations that were already saved in shopify, but it prevented us from adding new translation in several cases. After the update works correctly, I see that it includes really helpful functionalities, but I really wish they will be more careful in the future when implementing new stuff.
This app is easy to use! It provides useful features and user friendly interfaces. I highly recommend it!
This app allowed me to translate as I liked my e-commerce in 4 languages! Happy that I installed it!
Love it! Makes my customers feel better about shopping with us! A lot of different currencies! Highly recommend!
J'utilise cette appli pour Shopify et j'en suis ravie. quand je rencontre une difficulté, ils sont là pour répondre très rapidement
Easy in use app that you can use for a long-time even on free version (for manual and AI translation), with responsive support. No claims.
Only App with decent manual Translations. I was able to translate my entire store myself easily and without any costs.
A useful and very well done app. But more importantly, truly exceptional support. Good work, keep it up. Update: Again congratulations to the really fantastic technical support. Problems solved with a short exchange of emails, even on Sundays!!! Special mention for Henry and Emma, thanks again.
so, far so good ,I love all the apps, I am using from Hextom, easy app, to install and affordable prices
Excellent service! The support team is very responsive and helpful, and will give their 100% to help with their app functionalities.
I used this app and really help me in the free plan. When AI translates i would prefer to be a tick box in the references to choose which paragraphs or texts to translate and which not.
I used this app to faster translate English to other languages in another webshop. I like the app but would like it to be more userfriendly when you manually have to go to certain pages.
The app works perfect and doesn't affect page speed. Support is very quick and professional. Love it!
Tired of this app and their extremely slow support, if i had the time to translate my store with another app i would do it in a blink. I have to fix everything myself with this app, however their HTML editor is total garbage, can't even paste the HTML code by one of my products into it, formatting is off, filled with errors and bugs, there's a lot of guess work too, as to which products you are translating good luck, this app surely cost me a lot of time and headache :)
I was messing around with the Free Shipping Bar (great app, and huge ROI for the paid version) and saw that Hextom had other apps. I hadn't thought of translating my store before, but we continue to have more and more customers from non-US countries. I've only been using it a few weeks and am using one of the paid plans, but so far so good. I had no idea my site had so many characters, but that's ok. I have a reminder set for the first of the month to go in and use my monthly balance. Why I'm giving it 5 stars so early? The customer service. It's been prompt (about 24 hours) with clear english and always directly answers my questions. Overall, happy customer so far and we'll see if this app helps convert more international potentials to international customers.
the App really helped me translate my Shop and makes it easy for my Customers to choose their prefered language.
It's not even one star, but more like -5 stars. I found and installed this app last week. App stopped after 1000 free words telling me to buy more. It's OK, but the description says that you can have 20000 as a first time user bonus. I asked support to fix this, but got an answer that I already used app a year ago which is not true. I opened my store in March 2021. When asked to show me the log of me using their app a year ago, but got no answer. So, it's just another false offer. Sad. They could easily got me to pay monthly subscription. Skip this app!
I used this app to translate my restaurants website and it has done an amazing job. It's totally recomended!!!
Really great, both the app and the support. They helped me with everything and were always very quick
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