All reviews

Rating Breakdown

  • 5
    89% (1,061 ratings)
  • 4
    6% (75 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (3 ratings)
  • 1
    4% (42 ratings)

Reviews with Text

  • 76% (903)
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5 / 5 Share

March 29, 2022

This app allowed me to translate as I liked my e-commerce in 4 languages! Happy that I installed it!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2022

Love it! Makes my customers feel better about shopping with us! A lot of different currencies! Highly recommend!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2022

J'utilise cette appli pour Shopify et j'en suis ravie. quand je rencontre une difficulté, ils sont là pour répondre très rapidement

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

Easy in use app that you can use for a long-time even on free version (for manual and AI translation), with responsive support. No claims.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Only App with decent manual Translations. I was able to translate my entire store myself easily and without any costs.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2022

A useful and very well done app. But more importantly, truly exceptional support. Good work, keep it up. Update: Again congratulations to the really fantastic technical support. Problems solved with a short exchange of emails, even on Sundays!!! Special mention for Henry and Emma, thanks again.

Store

INVERNI

Using app

Over 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 8, 2022

so, far so good ,I love all the apps, I am using from Hextom, easy app, to install and affordable prices

Using app

About 9 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Excellent service! The support team is very responsive and helpful, and will give their 100% to help with their app functionalities.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 27, 2022

I used this app and really help me in the free plan. When AI translates i would prefer to be a tick box in the references to choose which paragraphs or texts to translate and which not.

Using app

About 15 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 29, 2021

The app works perfect and doesn't affect page speed. Support is very quick and professional. Love it!

Store

guntina

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 24, 2021

Tired of this app and their extremely slow support, if i had the time to translate my store with another app i would do it in a blink. I have to fix everything myself with this app, however their HTML editor is total garbage, can't even paste the HTML code by one of my products into it, formatting is off, filled with errors and bugs, there's a lot of guess work too, as to which products you are translating good luck, this app surely cost me a lot of time and headache :)

Using app

11 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 21, 2021

High quality application, very useful. Easily can pay for itself many times over, as it allows visitors to shop comfortably in a language and currency they most at home with. Since the application is fairly new, there are some features that could be added/ improved in my opinion. I am pretty sure they will be. The support staff definitely listens to requests/concerns and tries to address them. I know that because I often had requests with other applications by this same team. I would certainly recommend this particular application.

Using app

2 months

Total reviews

36

Average rating

4.7

5 / 5 Share

Dec. 15, 2021

I was messing around with the Free Shipping Bar (great app, and huge ROI for the paid version) and saw that Hextom had other apps. I hadn't thought of translating my store before, but we continue to have more and more customers from non-US countries. I've only been using it a few weeks and am using one of the paid plans, but so far so good. I had no idea my site had so many characters, but that's ok. I have a reminder set for the first of the month to go in and use my monthly balance. Why I'm giving it 5 stars so early? The customer service. It's been prompt (about 24 hours) with clear english and always directly answers my questions. Overall, happy customer so far and we'll see if this app helps convert more international potentials to international customers.

Using app

17 days

Total reviews

13

Average rating

4.5

1 / 5 Share

Nov. 25, 2021

It's not even one star, but more like -5 stars. I found and installed this app last week. App stopped after 1000 free words telling me to buy more. It's OK, but the description says that you can have 20000 as a first time user bonus. I asked support to fix this, but got an answer that I already used app a year ago which is not true. I opened my store in March 2021. When asked to show me the log of me using their app a year ago, but got no answer. So, it's just another false offer. Sad. They could easily got me to pay monthly subscription. Skip this app!

Using app

2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 22, 2021

I used this app to translate my restaurants website and it has done an amazing job. It's totally recomended!!!

Using app

4 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 20, 2021

Our shop uses the app to translate from English into Dutch and German. We are however using third-party translator at Deepl.com for accurate translation.

Using app

7 months

Total reviews

2

Average rating

4.5

2 / 5 Share

Nov. 17, 2021

The app is ok, however when you have a store of more than 3000 products it is becoming really complicated to work with the app.

Store

Gottex

Using app

About 1 year

Total reviews

6

Average rating

4.5

5 / 5 Share

Nov. 17, 2021

Really great, both the app and the support. They helped me with everything and were always very quick

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Interface is clear and simple to use, the translation are very well processed with instant loading times, it seems native. Support is great, very responsive, friendly and happy to help with any issue at all times. Thank you

Using app

29 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Nov. 10, 2021

I uses this app to translate our menu en 3 different languages. customers can now browse the site in their language.

Using app

6 months

Total reviews

3

Average rating

4.3