Hextom AI Translate & Currency
All reviews
Good and user friendly... perfect! I recommend without hesitation. Works very well and no problems.
The app doesn't fit my theme which is not a Shopify one, but the crew is very helpful. Very nice customer service, deserves 5 star rating.
We use TMS app to manage translation for the whole online store. Althought translating the whole store is very manual, the customer service is very reactive and helpful
The app works great for manual and automatic translation. Support is really great, if you have any problems it will be fixed really quickly. Uses Shopify native translation which makes it easy to use.
Works flawlessly! A lot better than Weglot, Helium and many others. This uses the Shopify Translation API and it works great.
Very good app, it does the job pretty well. Great support, they deserve 5 stars for their customer service. Thank you
I recommend, nice translator. Ugh, 100 words, thats tough. Its just good, and good free options.....
Buena herramienta, tanto en la versión gratuita como en la de pago. La opción de pago trae consigo el traductor inteligente que te ahorra mucho tiempo de trabajo.
App facile da usare e molto utile per aggiungere lingue al tuo E-commerce. Ho contattato il supporto tecnico per un piccolo problema con il selettore: sono stati rapidi nel risolvere e mi hanno tenuto in costante aggiornamento.
This app is amazing!! I was able to translate my entire store using their AI software and could fix it up manually afterward. I had an issue with previous translation apps I installed in the past and they fixed it in no time. Definitely recommend.
ASSISTANCE IS SIMPLY INDECENT. I wrote the first time 2 weeks ago because I have very annoying problem with translation of shop policy pages (the app translate only half of the text despite refresh). They answer me to send them the link of the page in order to fix my problem (and I did it) and then they disappeared. I wrote several emails replying to the agent who first contact me, but they didn't manage to solve the issue. They simply replied to my review here below and with another useless email by saying they didn't receive any email and to "check my inbox" (maybe their staff should check the inbox!). I replied again with 2 emails and no answer. No other contacts, no phone number, no address... just a FAQ page (useless as the assistance service!). I would have left a detailed review on the use of the app with a higher rating, but this very bad assistance service is inacceptable. For Hextom: Please, don't reply again with useless sentence like "check the inbox" or "we didn't receive emails", we need your assistance to solve problems and give a good service not to receive "something to be said".
Hi, we have replied the email 3 days ago, but did not receive any response from you. We have already sent another email, and waiting for you response. Can you please check your email inbox or junk folder?
Amazing App and amazing customer service. I had a problem and write them several emails and they always replied within few hours and always helped me. Big thumb up for them!!
The app offers a friendly UI and great overview of what textblocks/assets still have to be translated (great if a colleague adds a new product, and doesn't create translated versions straight away). Support responds quickly to requests.
I used this app to translate my website and so far have been really happy. The free part of the app is manual translation and that is fine, just a little labour intensive depending how you have your products organised. Would definitley recommend!
I'm fully satisfied with this translation app, very easy to setup but most importantly is the support team, they are very efficient and always there to assist.
Great translation App, AI translates in decent quality and connects very well with their other apps. Shop and cart gets translated. Support is fast and very helpful
Amazing!!! So easy to use, the only complaint I would have is that the free version only has 21000 available words to be translated by AI, but it is totally worth the price if you need more than that, and of course they have manual way of doing it too.
Emma and her Team are truly remarkable. We were not able to display the language selector in the header of the Debut theme. One request, instant feedback and after 5 hours the issue was fixed. Many promise, but Hextom is ready, willing and able to truly deliver and keep the promise. A pleasure to work with them. Best rating ever.
We use this app on the free plan at the moment (in itself a great feature not all apps provide). Everything to do with manual translation works well, does what it says on the tin. The support provided by Translate My Store was also excellent, when I got in touch they helped me out with a minor issue via email with clear instructions & friendly manner. Many thanks!
ニセコという国際的な拠点から発信するビーントゥバーチョコレート のショップには、二か国語のサイトが必要でした。このアプリは、まさに当ショップが求めていたもので、将来的に対応言語を増やすことになっても心強い存在です。カスタマーケアも大変素晴らしかったです!ご対応いただいた Emmaさん、Noahさん、ありがとうございました! We needed Japanese and English for our handcrafted bean-to-bar chocolate business. This app is absolutely perfect for our needs (and also allows the flexibility to add other languages down the track). Just as important is the customer care, which has been simply outstanding (big shout out to Emma and Noah!) Highly recommended :)
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