All reviews

Rating Breakdown

  • 5
    89% (1,044 ratings)
  • 4
    6% (73 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (3 ratings)
  • 1
    4% (44 ratings)

Reviews with Text

  • 75% (886)
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5 / 5 Share

Jan. 1, 2021

I have been using this app for two months now and I am really happy with it. We added three languages to our shop and it works great. Also, customer support is fast and great (thanks, Emma, for solving my problem literally an hour before New Year, when most of the world was partying).

Using app

About 1 month

Total reviews

11

Average rating

3.8

5 / 5 Share

Dec. 27, 2020

Emma and her Team are truly remarkable. We were not able to display the language selector in the header of the Debut theme. One request, instant feedback and after 5 hours the issue was fixed. Many promise, but Hextom is ready, willing and able to truly deliver and keep the promise. A pleasure to work with them. Best rating ever.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2020

Great app and great support. Auto translation need to be checked as not perfect but team is behind and i'm sure it'll be perfect very soon !

Using app

About 2 months

Total reviews

20

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

We use this app on the free plan at the moment (in itself a great feature not all apps provide). Everything to do with manual translation works well, does what it says on the tin. The support provided by Translate My Store was also excellent, when I got in touch they helped me out with a minor issue via email with clear instructions & friendly manner. Many thanks!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2020

ニセコという国際的な拠点から発信するビーントゥバーチョコレート のショップには、二か国語のサイトが必要でした。このアプリは、まさに当ショップが求めていたもので、将来的に対応言語を増やすことになっても心強い存在です。カスタマーケアも大変素晴らしかったです!ご対応いただいた Emmaさん、Noahさん、ありがとうございました! We needed Japanese and English for our handcrafted bean-to-bar chocolate business. This app is absolutely perfect for our needs (and also allows the flexibility to add other languages down the track). Just as important is the customer care, which has been simply outstanding (big shout out to Emma and Noah!) Highly recommended :)

Store

nicao

Using app

21 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

Free version is easy to use, thanks so much! Great 21,000 word promo for my Canadian French to English Shopify store. Great, efficient and fast customer support when needed.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Wonderful customer service from Emma. We had a glitch due to leftover code from another App. They fixed my issue in less than 8 hours. I strongly recommend working with this App if you need your site in more than one language!

Using app

20 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 17, 2020

Not a bad app, but the support is not-existent. I wrote an email one week ago, and I am still waiting. I am removing my subscription

Using app

2 months

Total reviews

2

Average rating

1.0

4 / 5 Share

Nov. 11, 2020

Sto provando questa app per tradurre il mio website, ancora non ho capito bene come funziona e come traduce, non posso lasciare una recenzione vera per questa applicazione

Using app

5 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 9, 2020

Great app ! I am using this app to translate to Japanese from English, this app is easy to use. I used manual translate and found it is very convenient for those who wants to translate each words precisely. Contomer servies is great, the response was quick and solved the problem.I really satisfied withTMS.Many thanks !

Store

Théra

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

The customer service is really good. It's easy to work in the app too. The flag thing was not working on my website and they changed it really soon. So i am really pleased and will continue and translate to more languages! The app is easy to download and works perfectly fine.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2020

Great app! I was able to translate my entire store from Spanish to English. I translated manually (free) and it was easy, albeit a little slow but I'm very particular and prefer to do it this way. There are paid options that translate using AI, however I didn't use this option so I can say how well it works. Overall I have a good experience using the app!

Store

Kinira

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

Very good app and easy to use. And it is also free. The support is very friendly and they could help me within just a few hours to solve a problem!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

great apppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp

Using app

About 4 hours

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 21, 2020

This is great. Translated the blog post to japanese. It worked. I hope it will be working for japanese too.

Using app

30 minutes

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 20, 2020

J'ai utilisé l'application pour permettre aux clients anglophones de consulter la boutique en Anglais. La version gratuite est assez simple à installer et à configurer. Grâce à TMS, le site est désormais disponible en anglais et en français.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

I highly recommend this app and the team! They are 100% transparent and are willing to offer customized offers to fulfill you need. Big Shout Out to Emma. They answer quickly with a solution.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Works great. Easy to use and fast translation. I would absolutely recommend using this app for any webshop.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

veramente facile da usare , traduzione veloce e dettagliata. pochi errori, quasi perfetta! 6 stelle !!!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 14, 2020

I have zero knowledge in web designing, much more, translating the site from English to Arabic but this app made a newbie like complete the task as though I know what I'm doing. This is simple to use, direct to the point and very effective! Super awesome!

Using app

About 2 hours

Total reviews

1

Average rating

4.0