Hextom AI Translate & Currency

Great app, very easy to use and saves a lot of time with translations. Manual edits are preserved, and the support team is super helpful and responsive. Highly recommended!

It's a joke everything is forcing you to pay

I am using this app since 2022. Very happy with the support. They are honest if there is a bug and kept me updated on the developments of the issue I had. The app is easy to use and the AI fucntion does what it needs to do. I used other apps in the past that often created a lot of bugs etc.

App bellissima!!!

Unfortunately, our experience with Hextom has been very disappointing for the following reasons: 1. Support System: In 2025, every serious SaaS uses a proper helpdesk with ticket numbers, categories, and agent assignment/shift handover. Hextom still does not — issues get lost or repeated endlessly, and we only hear “on the roadmap.” This is something that can be set up in one day. 2. Selector Issues: We have explained the selector problem multiple times, but it is still not solved. The mobile and desktop selector must be responsive and properly integrated into the header. Instead, it sits in the menu, breaking layouts and causing major UX problems. 3. Translation & URLs: Autopilot/AI translation breaks URLs by automatically translating them. Even if we fix manually, the system overwrites again. There is no “exclude” checkbox to lock values, which is a very basic feature. 4. Translation Styles: We were told translation style implementation exists, but no clear documentation or options are provided. For e-commerce, we need to choose between styles like “direct,” “title,” or “detailed.” 5. Inconsistent Languages: On live sessions (via heatmaps & recordings), some parts remain in English while others show Spanish or other languages incorrectly. This happens even after translations are applied. We confirmed this from real IPs, not just /es URLs. 6. Redirection Logic: The system only checks browser language, not IP. As a result, a customer in France using Chrome in English is shown the wrong version, causing serious localization and conversion issues.

Gave me 7 languages for free to try while others only give 1. Able to experience multi-languages right from the beginning.

A translation software worth recommending. Very accurate translation and easy to use.

the attitude of their stuff is really nice&professional and the speed they help me to solve my question is also fast ！Thanks

At first glance, it seems easy to use — but there are a few things to keep in mind. I was building a new shop, so the issues weren’t too critical for me, but you should watch out for the following: Indexing: Make sure everything is working correctly and that no links are broken. There’s a selector conflict in the Tails theme (the support team is helping me with this). Basic translations: Double-check them several times — sometimes they don’t apply as expected. Once everything is set up and running properly, I see no reason to use anything else.