Its Labubu review for Ciwi.ai:AI Translator GPT‑4.1
Nov. 6, 2025
I had a bad experience with this app. I spent two weeks inside it, working intensely just to translate my store into the requested languages while following my glossary rules. But there was always a problem, either something was missing in the translation, or the support team kept promising things that never happened. Sometimes, translations I had completed would disappear the next day, maybe because support interfered or something wasn’t properly configured. I didn’t want to leave too early because support kept reassuring me, which is the only reason I’m giving 2 stars. But after two full weeks, I still had no proper translations, everything was half done. Completely unacceptable. I lost a lot of time, and therefore a lot of money.
Hi, We’re truly sorry to hear that your experience with our app didn’t meet your expectations. We understand how frustrating it can be to spend time setting things up and not see the results you hoped for. After carefully reviewing your case, here’s what we found: 1. Full refund provided: As soon as you requested, we immediately processed a full refund — so you didn’t lose any actual payment. 2. Translation issues and third-party limitations: Some parts of your request involved functions that rely on third-party apps, which unfortunately don’t support automated translation. Our support team explained this multiple times and also suggested alternative solutions based on your setup. We truly did our best to assist within the technical limitations, and we’re sorry that this still caused inconvenience. Your feedback helps us improve — and we’ve already taken steps to make these limitations clearer in our documentation so future users can avoid similar confusion. Thank you for trying our app, and we wish you success with your store localization project. — The Ciwi Team