Translify | Translation by API for Shopify

Translify | Translation by API

Translate product listing with Deepl or Google translate API

Rating

3.9

feedback

11

Reviews

chart

#3,442

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    9%
  • Less than a month
    55%
  • Less than a year
    27%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are quite mixed. On the positive side, users appreciate the app's ability to translate product information accurately and efficiently. The customer service is also highlighted as responsive and helpful, with users mentioning that the owner is open to suggestions and provides excellent support. Additionally, the app is praised for its comprehensive features and cost-effectiveness, especially for translating a large number of products. However, there are negative reviews pointing out issues with support, such as delays in response and dissatisfaction with how customer concerns are handled. Some users also mentioned limitations in translation, such as variant names and attributes not being translated.

Highlights

Accurate and efficient translation of product information
Responsive and helpful customer service
Comprehensive features and cost-effectiveness
Issues with support and customer handling
Limitations in translation of variant names and attributes

Rating Breakdown

  • 5
    73% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    9% (1 ratings)
  • 1
    18% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 2, 2024

Je recommande cette application, SAV réactif à la moindre question.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2024

Very good app, it translates everything correctly

Using app

13 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 1, 2024

This app is simple unusable. we are not satisfied with the support and how the support handles the customers (Blackmailing)

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

The app works flawlessly 💪. Same unfair review from the same individual doing bad reviews: Michael from Steiger naturals. Will be handled by: Shopify Team.

1 / 5 Share

Feb. 28, 2024

Worst application on the market. After technical problems and long time no signs from the support (he was ill) the problem was on shopifys side he meant. After not taking down the review here, the Developers commented on OUR Store. Of course negative - even they never bought from us.

Using app

6 days

Total reviews

6

Average rating

3.7

Developer Reply

Unfair review from Micheal, who I helped personally as soon as I was back to work after being sick 4 days with fever due to influenza. The problem you had was with page translation. Shopify does not support metafields translation when using locales. You can see the ticket I created for shopify team here: https://community.shopify.com/c/shopify-apps/translatableresource-for-article-metafield-is-null/m-p/2399745#M73242 I contacted the shopify support team to unlock the issue. The feature was ready in our side, if only shopify was willing to help in a timely manner. I also explained to you that if you can skip metadata translation, I can enable the feature. No reply from you. It's regrettable that such love, efforts, and support were bestowed upon such an ungrateful individual. Don't cast pearls before swine

5 / 5 Share

Jan. 27, 2024

This app has been a game changer for us since all our suppliers are French or Italian and therefore we had to translate thousands (our store has 80k products) of titles, descriptions etc. The owner has been very helpful and open to our suggestions. By far the best app to use if you have translations that need to be done regularly as you add products.

Using app

About 1 year

Total reviews

21

Average rating

4.3

All reviews

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