All reviews

Rating Breakdown

  • 5
    25% (1 ratings)
  • 4
    25% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    50% (2 ratings)
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1 / 5 Share

Oct. 13, 2021

Purely worthless! The graph data has little value. And the reports (if we can call them "reports") can't be filtered to provide meaningful information. There is no trial offer to see how lousy this app is - so I had to pay $20 to install and then and delete it. On top of that, the app wanted me to upgrade to their $50 plan so that I could gain access to all of our customers. I want a refund for the $20 I wasted on this waste-ware!

Using app

About 8 hours

Total reviews

89

Average rating

4.2

Developer Reply

Sorry to hear you feel the app is worthless. We would happily show you around/discuss your requirements with you if you have the time, depending on what information you're looking for, I suspect we'll have it available for you. We would happily refund your subscription but we can't see any authorisation, if you could email the receipt to [email protected] we will pick this up with Shopify.

1 / 5 Share

May 15, 2019

The Sync is not working well and today is the 15th of May and last order was synced on 7th of May. no way inside the app to redo the sync or delete some old data!

Using app

28 days

Total reviews

2

Average rating

3.0

Developer Reply

Sorry to hear that, we'll make sure it's clearer how you can contact us if you have trouble -did you get the welcome emails from [email protected]? It looks as though we have data going up to the 12th but I can't trigger a re-import to check now you've uninstalled the app. If you'd like us to fix it up so you can have a look around, drop me an email and we'll get you up and running ASAP.

4 / 5 Share

Sept. 16, 2018

This is a really good app, nicely laid out and shows you well presented data on things that Shopify should by default (especially if you are on one of the higher plans). Some very important data is shown and I can't fault the analytical detail and presentation side of it. My issue however is that this app is very pricey. £50 per month to unlock all the features for the amount of customers I have is far too much. I want to do it but I just can't bring myself to justify spending half of my entire Shopify budget on one app, no matter how good this is. I would do it if it was £10, maybe £15. Would've got 5 stars if it weren't for the price.

Using app

About 2 years

Total reviews

9

Average rating

4.7

5 / 5 Share

April 8, 2017

My favorite app for analysis ! Just install it and you have a clear picture of your store history ! www.racerc.gr

Store

Racerc

Using app

About 1 year

Total reviews

9

Average rating

4.8