82 Boutique review for Trendsi: Fashion Dropshipping

1 / 5

Dec. 19, 2022

DON'T WASTE YOUR TIME with this app. While their customer service & chat function is extremely helpful and the chat agents are nice, the shipping times are insanely slow. I ordered a test order from my website after connecting Trendsi to test how it works and how long shipping would be. I wanted to see what my customers would experience before promoting my store. I am so glad I did! I am EXTREMELY disappointed to say the least. I ordered on December 2, 2022. I reached out the following week because the status hadn't changed from "Processing". I was assured they were still working on it. Then I reached out the following week and was told the order and processing time were extended due to the quality checks that were performed and one item didn't pass quality check. I reached out again today, December 19, 2022 (the order still says "Processing") and was told that the items were being delivered to their US Warehouse tomorrow by 3 PM and then they'd be shipped out. Unfortunately, they are Christmas items and will not be able to be used after Christmas Day. After reading through reviews (I wish I had read them before), multiple people state that they constantly have "quality check issues". When "quality check issues" arise, they send you an email stating your order is delayed another 3-4 days because they have to order a replacement from their supplier. Why is this company working with subpar suppliers that constantly have quality check issues?? This is not a good look for my business/website and definitely don't want to deal with bad reviews from customers. I advise you stay away from this app. Great idea but horrible execution! NOT RECOMMENDED!

Using app

28 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello 82 Boutique We're genuinely sorry to hear that our app didn't meet your expectations, resulting in a 1-star review. Your feedback matters to us, and we appreciate you taking the time to share your concerns. We want to assure you that we take your feedback seriously and are committed to improving our services based on customer input.

Trendsi: Fashion Dropshipping for Shopify
Trendsi: Fashion Dropshipping
4.9 star
3,633 reviews

Trendsi - Fashion Dropshipping, Wholesale & Private Labeling

Shopify App Store