Trendsi: Fashion Dropshipping
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by the support team. Users highlighted the quick and efficient assistance they received, particularly mentioning specific support agents like Chette, Sam, Mia, Lorie, and Harold for their professionalism and helpfulness. The app was described as easy to use, with users appreciating the simplicity of adding products and setting up their stores. Additionally, users mentioned the quality of the products available through the app, the variety of options, and the seamless Shopify integration as major positives. However, there were a few negative reviews mentioning issues with inventory updates, lack of brand name clothing, and delays in order processing.
Review RSS feed
Hi, Thank you so much for the 5-star review! ⭐️ We truly appreciate you taking the time to share your feedback. We’re so happy to know you had a great experience with Trendsi. Your support means a lot to us!
Great support and smooth verification process I had an issue with my retailer account verification, and Anya was extremely helpful. She guided me through the required documents, checked my submission, and helped get my account verified quickly. The support was friendly, clear, and efficient. Really appreciate Anya’s assistance and the great customer service from Trendsi!
Hi, Thank you so much for your wonderful feedback! We’re delighted to hear that you had a smooth verification experience and that Anya was able to assist you throughout the process. We’ll be sure to share your kind words with her and the team. We truly appreciate your trust in Trendsi and are always happy to support you!
Hi, Thank you so much for the 5-star review! ⭐️ We truly appreciate your support and are so happy to hear that you had a great experience with Trendsi. We look forward to continuing to support your business! 💛
I built my store around Trendsi. Getting sales with the cute clothes is not the problem The problem is the inventory levels are wrong. Having to cancel orders because they are out of inventory. Half of my orders I have had to cancel and now having to totally redo my store with a different plan. Even with keeping up with inventory levels taking out any products with low inventory and even their own website saying things are in stock. When the order is placed, and you go to fullfill it, it will say out of stock!! This is a huge problem having to refund orders!
Hi Southern Shores Clothing, Thank you for taking the time to share this feedback with us. We completely understand your frustration, and we’re truly sorry that this experience has affected your business to the point where you now have to reconsider and rebuild your store around a different plan. We especially understand how discouraging it must be to receive sales from customers, only to later discover that the items are unavailable and you have to cancel and refund the orders. Having this happen to a significant portion of your orders is certainly not the experience we want you or your customers to have. We also understand that you have been actively monitoring inventory, removing products with low stock, and even checking the availability shown on our website, yet the item can still become unavailable when you attempt to fulfill the order. We recognize how difficult this makes it to confidently manage your store and set accurate expectations with your customers. Your feedback is very important to us, and we want to do our best to help improve your experience moving forward. Could you let us know what we can do at this point to make this situation better for you and help restore your confidence in using Trendsi? If there is a specific resolution, assistance, or improvement you would like us to consider, please feel free to share it with us. We sincerely apologize for the frustration and disruption this has caused to your business. We appreciate you giving us the opportunity to hear your concerns and work toward a better experience.
La verdad que son mejor en aplicación de todas para empezar tu propio negocio de la mano profesional . Estoy muy contento de pertenecer a este maravilloso equipo se que creceremos como empresay para y un presente y futuro lleno de muchas prosperidad
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