All reviews

Rating Breakdown

  • 5
    95% (3,449 ratings)
  • 4
    3% (122 ratings)
  • 3
    0% (12 ratings)
  • 2
    0% (15 ratings)
  • 1
    1% (35 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 19, 2024

Using app

--

Total reviews

1

Average rating

4.0

Developer Reply

Hi AHVI BLU, Thank you so much for your 4-star review! We’re so glad to hear that you had a positive experience with us. Your feedback is incredibly valuable, and we’re always striving to make things even better. If there’s anything specific we can do to improve or any areas you feel we could enhance, we’d love to hear your thoughts. Our goal is to provide a 5-star experience for every customer, and we’re committed to making that happen for you! Thanks again for your support, and we look forward to continuing to work with you.

4 / 5 Share

Nov. 17, 2024

This app offers a wide selection of clothing and accessories to suit all tastes and styles, and it's completely free to use. What impressed me the most was the prompt and helpful customer service. @Dave provided excellent technical support and quickly resolved the issues I encountered while connecting it to my Shopify store.I would definitely recommend this app

Using app

4 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi Best Babies, Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that you’re enjoying the wide selection of clothing and accessories, and that Dave was able to assist you so effectively with your Shopify setup. We truly appreciate your feedback and recommendation! 🙌 If there’s anything more we can do to make your experience even better or if you think there's room for improvement, we’d love to hear your thoughts. Our goal is to make your experience 5-star, and we’re always striving to improve! Thank you again for choosing us, and we look forward to supporting your business as it grows!

4 / 5 Share

Oct. 30, 2024

Easy using

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Hi S&L ATHLETIC WEAR, Thank you for taking the time to leave us a review! We’re glad to hear you had a positive experience, but I’d love to know how we can make it even better and how we can make it a 5-star experience. Your feedback is invaluable to us. If you have any specific suggestions or areas where you think we could improve, please feel free to share. We’re always looking to enhance our service and ensure our customers are completely satisfied. Thanks again for your support!

4 / 5 Share

Oct. 17, 2024

As always saving the 5th star for the near future after I have fully worked with trendsi but as of now I had some challenges and through the lovely customer service of Lorie a huge shout out for her, your assistance is greatly appreciated and I see a bright future working with you!

Store

Ravish

Using app

7 days

Total reviews

5

Average rating

4.4

Developer Reply

Hi Ravish, Thank you so much for your kind words and for recognizing Lorie’s efforts! We truly appreciate your patience and understanding as you navigate any challenges. We’re committed to supporting you and ensuring your experience with Trendsi improves. I’m excited to hear that you see a bright future with us, and we’re here to help you every step of the way. If there’s anything specific you’d like assistance with, please don’t hesitate to reach out!

4 / 5 Share

Sept. 17, 2024

New shopify store owner and 1st time using the app so my experience is limited but Harold was helpful in answering my question

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, BeYoutiful Buttafly Boutique. Thank you for your feedback! I’m thrilled to hear that Harold was able to help you. If you’re enjoying your experience so far, we’d love it if you could share a 5-star review highlighting what you found helpful. Your support means a lot!

4 / 5 Share

Sept. 16, 2024

I needed some Trendsi support today and Lorie did a great job walking me through what I needed to do. The problem was with the Shipping and Delivery setup and Lorie didn't miss a beat identifying what it was and how to fix it. I have been extremely happy with Trendsi support every time I needed help and would give Lorie 5 Gold Stars!

Using app

About 20 hours

Total reviews

4

Average rating

4.0

Developer Reply

Hi Lyla's Green Planet, Thank you so much for your fantastic feedback! We’re delighted to hear that Lorie was able to assist you effectively with your Shipping and Delivery setup. It’s wonderful to know you’ve had consistently positive experiences with our support team. To help us continue improving, we’d love to know what it would take for you to give us that 5-star rating! Your insights are invaluable to us. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!

4 / 5 Share

Sept. 4, 2024

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi The SonShine Boutique, Thank you for your positive review and the 4-star rating! We’re glad to hear you had a good experience. We’re always looking to improve and would love to know how we can make your experience a 5-star one. If you have any specific suggestions or if there’s anything we could have done better, please let us know. Your feedback is invaluable and will help us enhance our service. Thanks again for your support!

4 / 5 Share

Aug. 20, 2024

Customer support was excellent when I reached out for help. Lorie provided great assistance and addressed my concerns effectively.

Using app

About 17 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hello, The Globe Mart Thank you for the kind words and the 4-star review! 🌟 We’re glad to hear that Lorie provided excellent support and effectively addressed your concerns. We’re always looking to improve, so if there’s anything we can do to make your experience a 5-star one, we’d love to hear your thoughts. Your feedback is valuable to us!

4 / 5 Share

July 28, 2024

This app has an excellent customer service that provides clear and honest information. Also, They show you what to do step-by-step.

Store

GBAStar

Using app

About 1 hour

Total reviews

3

Average rating

4.3

Developer Reply

Hi GBAStar, Thank you so much for your fantastic feedback! 🌟 We’re thrilled to hear that you’re loving our excellent customer service and the clear, honest information we provide. It’s wonderful to know that our step-by-step guidance is helping you. We’re here to support you every step of the way! Thanks for being a part of the Trendsi family! 🙌✨

4 / 5 Share

July 8, 2024

I just finish chatting we "Lorie" of customer service. She was courteous, knowledgeable, patience and thorough. She answered all my questions and believe me, I had a lot of questions. The app is very easy to use, and they have a great selection of products. The apps work well with the Shopify platform.

Using app

20 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you so much for your kind words! We're thrilled you love the app and had a great experience with our customer service. Lorie is fantastic, and we're glad he could help you out quickly! 😊🚀

4 / 5 Share

July 1, 2024

I am still feeling Trendsi out overall. Customer service is good overall. Charles was super helpful. I interacted with another agent, Harold last week and he wasnt the most helpful. Will update my review after more experience with the company.

Store

TROVE

Using app

6 months

Total reviews

7

Average rating

4.9

Developer Reply

Hi TROVE, Thanks for sharing your thoughts! We're glad Charles could assist you. We're committed to improving, so your feedback is valuable. Looking forward to showing you our best in the future!

4 / 5 Share

June 29, 2024

I am a new online boutique owner (through Shopify) and just had my first customer/order! I dropship my orders at the moment and I had some concerns about shipping delays/processing times since my customer ordered items that all originated from overseas. I used TRENDSI's 24/7 customer service chat and Harold was extremely patient and helpful. He answered all of my questions and provided extra clarification with no problems. Ultimately, I was able to get the answers I needed and the interaction restored my comfortability with using TRENDSI. I do hope that in the future that you will be able to pay extra to expedite Shopify/dropshipping orders. Currently, you can only expedite shipping for samples. However, having 24/7 customer service and being able to speak to an actual rep is amazing! Thank you TRENDSI & Harold for all your help with my first order! ✨

Using app

About 1 month

Total reviews

2

Average rating

4.0

Developer Reply

Hi Artemis & Athena, Thank you so much for your review! We're thrilled to hear that Harold was able to assist you effectively and that our 24/7 customer service brought you peace of mind. We appreciate your feedback on expediting orders and will definitely take it into consideration for the future. Congratulations on your first order, and here's to many more! ✨ Thank you for choosing TRENDSI and we will work hard to get that last star! :)

4 / 5 Share

June 8, 2024

They communicate very well and always keep me informed of changes,

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello The Puchii Shop, Thanks for the shoutout! We're all about that clear communication and keeping you in the loop! 🚀

4 / 5 Share

June 3, 2024

During our time starting our business, we have had a lot of ups and downs and we are constantly learning. Due to this, we have had multiple hoops to jump through and we value the patience and consideration that the Trendsi team has had with us. We made a little slip-up today with some documents and Chette was happy to help us find a solution. They ensure your business is secure and help when mishaps happen. Thanks again Trendsi and Chette!

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello Securing Secrets Boutique LLC, Thanks a bunch for your kind words! 🌟 We're thrilled to hear that you appreciate our team's patience and support during your journey. Ups and downs are all part of the adventure, and we're here to navigate those hoops with you! Cheers to growth and learning together!

4 / 5 Share

May 22, 2024

great... Joel Representative will help me a lot regarding the issue.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello Trandify Deal Thank you so much for your feedback! We're delighted to hear that Raymart has been timely and helpful in answering your questions. We aim to provide the best possible service, and it's wonderful to know that you enjoy working with him. We always strive for excellence, so we'd love to know what we can do to earn that last ⭐ from you. Your suggestions and insights are invaluable to us. Please let us know how we can further improve your experience.

4 / 5 Share

May 21, 2024

Raymart always answer my questions in a timely manner he’s great I really like working with him

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello 1 Stop Shop Thank you so much for your feedback! We're delighted to hear that Raymart has been timely and helpful in answering your questions. We aim to provide the best possible service, and it's wonderful to know that you enjoy working with him. We always strive for excellence, so we'd love to know what we can do to earn that last star from you. Your suggestions and insights are invaluable to us. Please let us know how we can further improve your experience.

4 / 5 Share

April 26, 2024

I love this app cause the variety and prices are very affordable. I reached out cause this is my first time setting up this type of site and Lorie was a huge help. She answered all my questions and helped me feel more confident in my new venture. Thanks Lorie. Only thing I will say is I wish the order process was different but its as seamless as can be for the setup.

Using app

27 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello Grateful Delights, Thanks a bunch for the glowing review! We're thrilled you're loving our app's variety and affordable prices. 🌟 It's awesome to hear that Lorie provided top-notch assistance and boosted your confidence for your new venture. We'll definitely take your feedback on the order process onboard. Here's to smoother sailing ahead! 🚀

4 / 5 Share

April 18, 2024

I came across TRENDSI just last month, so I am brand new. I ran into an issue with a shipping location. I hopped on the chat box. Harold was able to help me figure out the issue by taking his time to send me screenshot with details in order to locate the issue. So I am looking forward to work with TRENDSI, hopefully it's gonna a great addition to my business.

Store

VACCIMO

Using app

12 days

Total reviews

2

Average rating

4.0

Developer Reply

Hello VACCIMO, Welcome aboard! 🎉 We're thrilled to have you join the TRENDSI family! Harold's on point, right? 🙌 We're all about making sure your experience is smooth sailing. Here's to a fantastic partnership ahead!

4 / 5 Share

March 28, 2024

customer support Anya was great very helpful and explained everything very well thank you

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi Lavish Luxe, Thank you so much for your kind words! We're thrilled to hear that Anya provided excellent support and made sure everything was clear for you. We'll be sure to pass along your appreciation. If you ever need assistance again, don't hesitate to reach out! ❤️

4 / 5 Share

March 24, 2024

I had help from Lorie and she was very knowledgeable and helpful.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello SolosPYSBoutique, Thanks for the shoutout! So glad to hear you had a great experience with Lorie. We'll be sure to pass along your kind words. Let us know if there's anything else we can do for you! ❤️