Trendsi: Fashion Dropshipping
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling
Rating
4.9
feedback
1,376
chart
#130
All reviews
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Dec. 8, 2025
I have a Trendsi account and have installed the Trendsi app on my Shopify store. A customer recently ordered a pair of pants in size Medium from my store, but when I checked the product on Trendsi, there was no Medium stock available and only 2 units left in size Small. On my Shopify site, however, the same pants still show more than 50 units available across sizes S, M, and L. Because of this discrepancy, I now need to refund the customer and explain that the item is actually out of stock. After further checking, I discovered that for more than half of the products imported from Trendsi, the available variations, colors, and sizes in Shopify do not match what is shown for the same items on Trendsi. This indicates that the Trendsi app is not syncing inventory and variants with my Shopify store in real time. Please explain why this syncing issue is occurring and provide a solution so that my Shopify inventory always matches Trendsi and this situation does not happen again.
Hi Centprime, Thank you so much for reaching out and for taking the time to explain your experience in detail. We sincerely understand how frustrating and disruptive this situation is—especially when it directly affects your customer and requires you to issue a refund. We know how important accurate, real-time inventory syncing is for running your store smoothly, and we’re truly sorry for the inconvenience this has caused. We completely understand your concern regarding the discrepancy between the inventory shown in your Shopify store and the availability reflected in Trendsi. This is not the experience we want you to have, and we recognize how situations like this can impact customer trust and your business operations. We’d like to investigate this issue further to identify why the inventory and variant syncing is not updating as expected and work toward a reliable solution to prevent this from happening again. Our team can review your account settings, sync configurations, and recent inventory updates to pinpoint the root cause. To help us move forward as quickly as possible, could you please let us know: When you first noticed the inventory mismatch Whether you’ve made any recent changes to sync settings or re-imported products If the affected products were imported individually or via bulk import Most importantly, we’d love to know what would make this a 5-star experience for you. Whether that’s clearer inventory syncing, proactive alerts, or hands-on assistance to ensure everything is aligned, your feedback will help us better support you. Thank you again for bringing this to our attention. We truly value your partnership and are committed to resolving this for you.
Oct. 13, 2025
Their processing is slow, and their shipping fees are high. Considering their prices are somewhat on the high side, there's definitely some room for improvement.
Hi THRIXINE, Thank you for taking the time to share your honest feedback — we truly appreciate it. We’re sorry to hear that the processing speed and shipping fees didn’t meet your expectations. Your comments are valuable, and we’re continuously working on improving our operations to provide a better experience for our partners. If you don’t mind us asking, what could we have done differently to turn this into a 5-star experience for you? Your input would really help us identify specific areas where we can do better. Thanks again for your support, and we hope to have another opportunity to serve you better next time.
March 11, 2025
This company is great for dropshipping from the US. Do not use them for wholesale. I made a mistake by trying out their white label wholesale clothing and the quality was absolutely terrible. I can't even sell it in my store. I reached out to ask for a refund and was told since I purchased wholesale, I can't return it. These items are going straight to the trash because I'd be embarrassed to sell it, even at cost. It honestly looks like these clothes were made by someone sewing for the first time. Besides that, nearly all the clothing that is available for white label is also sold on Shein and Temu, so I won't bother buying wholesale from Trendsi again.
Hello Scenic Drive Apparel & Gifts, Thank you so much for your honest feedback! We’re thrilled to hear you love our clothing quality and fast shipping — that’s what we strive for! We completely understand your concerns about white labeling and appreciate your insights. We’re always looking for ways to improve, and your feedback will definitely help us do just that. If you have any other questions or need assistance, we’re here to help. Thank you for being a valued customer!
Feb. 20, 2024
Honest Review: Customer service is good. Product quality could be good but also bad. Huge Disclaimer: shipping rates are really bad. Just got my first two orders and they are both late. Will probably take 2-3 weeks to arrive. For this reason this supplier will never be a good option. You can make a bit of money but your customers will never be satisfied and will never place another order.
Hello Melizafashion, Thank you for sharing your thoughts with us. We're glad you appreciated our customer service. We understand your frustration about the shipping issues you faced with your recent order. It was placed during the Lunar New Year when our suppliers and shipping team were on holiday. ❤️ To avoid such problems, we inform our Trendsi users about holidays like Lunar New Year well in advance. We provide early announcements and a holiday shipping calendar to help users plan accordingly. We also offer a success guide to minimize shipping delays during holiday periods. Transparency is important to us. Hence, we send email notifications for delays as soon as they're identified. We're always working to improve our processes and provide a better experience for our customers. Your feedback is crucial, and we'll strive to do better in the future. Thank you for bringing this to our attention. If you have any more questions or concerns, please feel free to contact us.
July 8, 2023
Probably will be leaving Trendsi. This is a dropshipping company using dropshipping to receive their items and with this process I can't give my customers what I promise. I take pride in servicing my customers in the time I promised them and Trendsi can't do this for my company. Also, there is little diversity with their models. One African American model, One Asian model, haven't seen any Latina models and a host of caucasian models. This is very difficult to allow my customers to know who I am and who I represent. I love diversity and would rather a company that takes pride in it as well. Trendsi does not. I emailed them regarding this and their response was their models are in rotation. Makes zero sense. I do love their merchandise but their shipping and diversity issues out-weighs everything else. I truly hope they fix these issues.
Oct. 5, 2023
So disappointed. Trendsi may have nice clothes, HOWEVER, I didn't know some of my products in my store are from China, which means, whenever China goes on a holiday, the "Shipping Delay" dates will pop up in your store for your customers to see. Trendsi needs to fix this problem. I have removed the tags and they still keep popping up. I have worked with several Trendsi reps and none of them were able to help. I will be looking for another wholesaler. Very disappointing!
Hi, Social Girl We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7
June 23, 2024
I hate having to write a bad review but the situation deserves it. I've had a disappointing experience lately with Trendsi recently. Among several orders with the same situation, I am going to mention an important one. Shipping Delay: The shipment took much longer than expected. Lack of Communication: I was not notified that they had run out of fabric, which caused an additional delay. Inferior Quality: The pieces sent were of a fabric of poor quality, different than expected. Incorrect sizes: The garments received were smaller than normal. This situation negatively affected my business and the relationship with my client. I appreciate that Trendsi considers improving in the following aspects: Proactive Communication: Notify customers of any problems with inventory or delays. Quality Control: Ensure that the materials and sizes are consistent and of high quality. Improvement in Shipping Times: Reduce shipping times to meet the promised deadlines.
Hi, Nueva-Moda-Boutique-By-Giselly Thank you for your review! We are glad to be able to help, it is our mission to provide you the best service and user experience. Feel free to reach out if you have any questions or feedback.
June 21, 2022
Hey, We just added this channel, but we are beginning to notice the pricing rule does not work only the recommended price still appears. And the prices suggested are in USD and we cannot increase them to make-up for the exchange rate. (We sell in CAD). Please fix
Hello Bennys Beauty World Thank you for taking the time to provide your feedback. We're sorry to hear that your experience with our app has been less than satisfactory. Your feedback will be crucial in helping us improve and deliver a better user experience. Our team is dedicated to addressing and resolving any issues to ensure your satisfaction. Thank you for bringing this to our attention, and we look forward to working towards a better experience for you.