Prizmatic Styles review for Trendsi: Fashion Dropshipping
April 12, 2023
Overall, I like the selection of products and that the descriptions are website ready, so import is easy. However, I am having issues with ordering samples. When items are ordered through my shopify, they seem to arrive in a fairly timely manner, but when I ordered samples directly from them, they are taking a lot longer to ship. I've contacted customer service too many times at this point and they can't seem to tell me when my order will be delivered. Moral of the story, order through your site and pay yourself, they don't take as much care with sample ordering it seems.
Hello Prizmatic Styles Thank you for taking the time to provide feedback on our service. We appreciate your kind words about our product selection and the ease of importing descriptions to your website. Your satisfaction is our top priority, and we apologize for any inconvenience you experienced with ordering samples. We understand that timely sample delivery is crucial for your business, and we apologize for the delay you encountered when ordering directly from us. We take your concerns seriously we sincerely apologize for any frustration caused by the lack of clarity regarding the delivery timeline for your sample order. We are committed to improving our customer service and providing accurate and timely information to our customers. We appreciate your patience throughout this process. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to let us know. We're here to help. Thank you once again for your valuable feedback, and we look forward to serving you better in the future.
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling