Moda City Store review for Trendsi: Fashion Dropshipping
Aug. 10, 2023
No tracking number available for more than 4 days. My Clients REQUEST IT and I dont know how to explain that a simple order take too time to create a simple tracking number... you have to UPDATE your system, just create from day 1 a tracking number, create a step by step process that my Client can follow... I am pretty upset
Hello Moda City Store I sincerely apologize for the inconvenience and frustration you have experienced with the tracking number delay. I completely understand the importance of timely and transparent communication, and I share your concern. Your feedback is invaluable, and I assure you that we take it seriously. I will personally escalate this issue to our development team to explore improvements in our system and streamline the process for creating tracking numbers. Please feel free to reach out, and I'll do my best to address your concerns promptly. Thank you for bringing this to our attention, and we appreciate your understanding.
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling