Canine's World review for Trendsi: Fashion Dropshipping

Sept. 29, 2023

I am writing this review to express my profound disappointment with Trendsi, particularly concerning their shipping and customer service. I have been a loyal Trendsi customer for over four years and have recently encountered a series of issues that have severely impacted my business. First and foremost, the shipping times have become unacceptably slow. I made a purchase on September 22, and as of today, an entire week has passed, and my order has not even been shipped. When I reached out to customer service for assistance, their response was far from satisfactory. They repeatedly assured me that it would take only "3-4 days" for my order to process, which has proven to be incorrect. Furthermore, I have discovered that many of the products available on Trendsi can be found on AliExpress and the Kakaclo app at significantly lower prices. This discovery has raised questions about the value of continuing my business relationship with Trendsi. To make matters worse, when I inquired about the status of my package, I was given false information by one of Trendsi's representatives, claiming that the package was already in transit overseas. This misinformation is unacceptable and further erodes my trust in this platform. Additionally, I attempted to update my review using another account, but I encountered a problem. It appears that Trendsi does not allow me to modify my review, which raises concerns about transparency and accountability. Throughout my time with Trendsi, I have noticed several inconsistencies and untruths, such as their response regarding the availability of men's clothing. When I inquired about this, I was told that the men's section had been recently removed, which was not the case. In summary, my experience with Trendsi has been marred by slow shipping times, inaccurate information from customer service, price disparities with other platforms, and difficulties in updating my review. I have encountered numerous issues, including customer cancellations due to delays, items going out of stock, and slow restocking procedures. As a long-standing customer, I expected better service and reliability from Trendsi. Unfortunately, my recent experiences have left me with no choice but to express my dissatisfaction with this platform.