Egg Ventures review for Trendsi: Fashion Dropshipping
Oct. 26, 2024
Despite launching in New Zealand and Australia, Trendsi didn't think of adding a product size chart in the metric system to their products, which means that you have to manually change every product page to add your own size chart. This is because the size charts are different for each product as they are based on the product measurements. Hopefully that will be fixed soon, as it will put off NZ and Oz businesses from using the app. You would have thought Trendsi would add this feature before launching a business in those countries? Anya, their customer service representative was lovely though and really helpful 10/10
Hi Egg Ventures, First of all, we would like to thank you for your feedback. Our sincere apologies for any inconvenience. This is never the experience we want you to have. I will make sure to raise your concerns to our products Team and they will reach out to you as soon as possible. It's great to hear that Anya was able to provide helpful support—she’s definitely one of our stars! We’re always looking for ways to make the experience better for our users, so I'd love to hear more about how we can make things smoother for you. Do you have any suggestions on what features or changes would make the product sizing process easier for you? Your input will help us prioritize improvements moving forward. Thank you again for your patience, and I hope we can improve your experience soon! Should you have any questions and suggestions, feel free to reach out to our wonderful support team, Kindly email us at [email protected] . Best Regards, Chette Trendsi Customer Support trendsi.com | Your One-Stop Shop Supply Chain Solution
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling