Fallen Gate review for Trendsi: Fashion Dropshipping
April 22, 2025
i wish i could leave less than a star but trendsi is HORRIBLE. DO NOT USE THEM, genuinely you are better off using aliexpress or smt, ive placed two orders for customers and the first one of the items "wasn't sufficient quality" so they ended up canceling it, and they took 18 days to ship, so much for 5-10 day shipping, these liars. and then the second order just got canceled out of nowhere, no heads up no notification no nothing, so i had to get the customer the product elsewhere and they ended leaving negative feedback cuz the order took so long overall yeah theyre super bad, i had high hopes but nope. i never leave reviews but this app have genuily been so inconvenient and annoying i couldn't stay quiet. USE A DIFFERENT SUPPLIER.
Hi Fallen Gate, First, I want to sincerely apologize for the frustration and inconvenience you’ve experienced with your orders. I completely understand how disappointing it is when things don’t go as expected, especially when you’ve invested time and effort into setting up your store and fulfilling customer orders. The delays and issues you’ve encountered are absolutely not the standard we aim to provide, and I’m really sorry that we fell short of your expectations. Your feedback is incredibly valuable, and I’m already looking into this with our team to understand what went wrong and to make improvements moving forward. I’d love the opportunity to make this right for you and turn your experience into a 5-star one. If you’d be willing to give us another chance, please let me know, and I’ll personally ensure that your next order is handled with extra care. If you can share more details about the canceled order and the quality issues, we can also address those specifically and work towards a solution. Thank you for giving us the chance to improve, and I hope we can regain your trust moving forward. Best regards, Chette Trendsi Customer Support
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling