The Chic Shak Boutique review for Trendsi: Fashion Dropshipping
Aug. 7, 2025
This app used to be great! They've apparently changed some of their policies. The return policy will get you, be careful. The 7 days STARTS day OF delivery. Even if the customer receives their package after 5pm that day, it counts towards the 7 day return. I spoke with customer service and they refused to help. I'll be looking for a different vendor to sell through. Since they are starting to charge subscriptions to sell, they should offer better customer service.
Hi The Chic Shak Boutique, Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and completely understand how frustrating this must have been — especially when it feels like policies aren't working in your favor. We never want our sellers to feel unsupported, and your concerns about the return window and customer service experience are being taken seriously. We’re always working to improve, especially as we introduce new features like subscriptions, and your feedback is incredibly valuable in that process. We’d love a chance to make things right and change your impression. If you're open to it, could you please reach out to us directly? We’ll do everything we can to resolve this. And if we’re able to turn this experience around for you, we’d be so grateful if you’d consider updating your review to reflect that. Either way, we appreciate you being part of our community and hope to regain your trust. Thank you, Chette Trendsi Customer Support trendsi.com | Your One-Stop Shop Supply Chain Solution
Trendsi - Fashion Dropshipping, Wholesale & Private Labeling