Gloss & Grit review for Trendsi: Fashion Dropshipping
April 29, 2026
Trendsi has been very disappointing. I mainly use it to import items because the catalog is organized and, sometimes, the inventory tracking works. After importing items from Trendsi, I place my customer orders through other suppliers whenever possible. Unfortunately, the reliability of their inventory is inconsistent. There have been times when an order was placed by my customer and I paid for it, only for Trendsi to notify me days later that the item was suddenly out of stock or could not be fulfilled. If an order cannot be delivered or gets canceled, I should not be finding out three days later after my customer is already waiting. The customer service experience is also poor. Communication feels careless and generic. In my experience, they do not apologize for their mistakes or make a real effort to fix the issue. It often feels like they do not care because they are making enough money selling marked-up items to people who are new to dropshipping or do not know how to work with professional suppliers yet. The pricing is another major issue. Compared to other suppliers, Trendsi’s costs are inflated, while the products themselves are not unique or hard to find. The catalog may be easier to browse, but the same items can often be sourced from other suppliers for around $3–$5 less and with faster delivery. Another very serious concern is that I received an IP infringement notice from a product I imported through Trendsi. That creates real risk for sellers who are trusting supplier product data and listings to be safe to use. The only real benefit is the organized product catalog and occasional inventory tracking, but that is not enough to make up for the pricing, fulfillment issues, customer support, and potential IP risk. For sellers who care about margins, reliability, and customer experience, I would highly recommend using other suppliers to fulfill your orders.
Hi Gloss and Gift, Thank you for taking the time to share such detailed and honest feedback about your experience with Trendsi. I understand how frustrating this must have been, especially when it affects your customers, your margins, and your trust in the platform. You raised several important concerns—inventory reliability, delayed out-of-stock notifications, fulfillment issues, pricing competitiveness, customer support experience, and the IP infringement notice. These are all serious matters, and I want to assure you that your feedback is being taken seriously. In particular, I understand how critical it is for you to receive timely updates on stock availability. Learning about fulfillment issues days after placing an order puts you in a difficult position with your customers, and that’s not the experience we want you to have. The concerns you shared about communication and support are also noted, and we recognize the need to be more proactive, accountable, and solution-oriented. Regarding the IP concern, we take this very seriously. If you’re open to it, we’d like to review the specific product involved so we can escalate it to our compliance and listing team for further investigation. We genuinely want to improve your experience moving forward. If you’re willing, could you share what changes or actions would make the biggest difference for you? Whether it’s around inventory accuracy, fulfillment speed, pricing transparency, or support quality, your input will help us focus on what matters most to you. We appreciate you giving us the opportunity to address this, and we’re here to work with you toward a better experience.
Dropship, wholesale & sourcing high quality fashion clothing