A/B: Product and Price Testing for Shopify

A/B: Product and Price Testing

AB test products, prices, and pages to increase conversions.

Rating

4.1

feedback

29

Reviews

chart

#2,254

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    7%
  • Less than a month
    31%
  • Less than a year
    55%
  • More than a year
    0%

Reviews Summary

TridentAB is a powerful A/B testing tool that has received mixed reviews from users. Positive aspects highlighted include the ease of setting up tests without technical skills, clear and easy-to-read results, lightweight compared to other apps, fair pricing, and the ability to optimize product pages, pricing, and design. Users have also appreciated the impact on conversions, real-time data tracking, and the accessibility of A/B testing on Shopify. However, negative aspects mentioned include issues with the UI cleanliness, glitches in test creation, unresponsive customer service, faulty app causing rework and loss of sales, and promises not being fulfilled like free trials and lack of live chat support. Despite the drawbacks, the app has been praised for its utility, customer service, design, and ease of use.

Highlights

Mixed reviews with positive aspects including ease of setting up tests, clear results, impact on conversions, and real-time data tracking
Negative aspects highlighted such as UI cleanliness issues, glitches, unresponsive customer service, faulty app causing rework and loss of sales, and unfulfilled promises like free trials and lack of live chat support

Rating Breakdown

  • 5
    79% (23 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    17% (5 ratings)

Reviews with Text

  • 100% (29)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 12, 2026

this app helped me understand what actually works on my site. testing images and layouts gave interesting results. sometimes reports looked a bit confusing and i saw a typo in one section, but still better than guessing changes.

Using app

--

Total reviews

3

Average rating

5.0

1 / 5 Share

March 20, 2026

absolutely crap, not only the app doesn't work, customer service is the least responsive ever. Stay away.

Using app

About 1 month

Total reviews

12

Average rating

3.3

5 / 5 Share

Jan. 4, 2026

Using TridentAB on our Shopify store and results are clear and easy to read. The app feels lightweight compared to others. Pricing is fair for what you get.

Using app

6 days

Total reviews

8

Average rating

5.0

1 / 5 Share

Nov. 3, 2025

Not impressed. Our first test had an issue and when we tried to make the changes necessary it just glitched and kept trying to load. So we created a new test, and it will not switch back and forth at all. Support tried to help, but doesn't seem to be able to figure out what is going on. We just want a refund and will try a different app instead.

Store

Henry's Pets

Using app

4 days

1 / 5 Share

Oct. 21, 2025

The app is faulty and causes rework - it removed all our variant images and caused lose of sales. Now we have hours of rework to just get our website back to where it was before implementing this app.

Using app

7 months

Total reviews

6

Average rating

4.3

All reviews

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