A/B: Product and Price Testing
Trident AB is a Shopify app that has received a mix of positive and negative reviews from users. On the positive side, many users appreciate the ease of use and effectiveness of the app in running A/B tests on various elements such as product pages, pricing, and images. Users have reported significant improvements in conversion rates and sales after using Trident AB. The Shopify-native approach of the app is also praised for its smooth functionality and lack of flickering on variant load, which was a common issue with other tools. Additionally, users find the app lightweight compared to others and appreciate the fair pricing for the value it provides. However, on the negative side, some users have experienced issues with the app not working properly, causing glitches on their websites and leading to loss of sales. Customer service responsiveness has also been a concern for some users, with reports of delays in resolving issues and lack of communication channels like live chat support.
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Not a developer, not even close. I was still able to launch a couple of tests and compare outcomes without watching a bunch of tutorials first. The dashboard is straightforward and gives me the information I actually need. Would be nice if historical data could be filtered in a few more ways though.
absolutely crap, not only the app doesn't work, customer service is the least responsive ever. Stay away.
Using TridentAB on our Shopify store and results are clear and easy to read. The app feels lightweight compared to others. Pricing is fair for what you get.
Not impressed. Our first test had an issue and when we tried to make the changes necessary it just glitched and kept trying to load. So we created a new test, and it will not switch back and forth at all. Support tried to help, but doesn't seem to be able to figure out what is going on. We just want a refund and will try a different app instead.
The app is faulty and causes rework - it removed all our variant images and caused lose of sales. Now we have hours of rework to just get our website back to where it was before implementing this app.
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