Triple Whale
Triple Whale | Agent-Powered Intelligence for Ecommerce
Rating
4.0
feedback
78
chart
#4
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
0%
-
Less than a month
14%
-
Less than a year
49%
-
More than a year
32%
Reviews Summary
Triple Whale, a Shopify App, has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, users appreciate the app's ability to aggregate data from multiple sources, provide actionable insights, and simplify tracking of key performance metrics. The customer service and account managers have been highlighted as valuable assets, helping users make informed decisions and optimize their marketing strategies. Additionally, features like the attribution pixel and customizable dashboards have been praised for their effectiveness in analyzing business performance and advertising efforts. However, on the negative side, some users have reported issues with integration problems, high pricing, lack of customer support responsiveness, and bugs within the platform. Some users also mentioned missing basic features like accurate shipping cost calculations and difficulties in canceling subscriptions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 31, 2025
Felisberto was awesome!!! He went beyond to help set up the flows! A+++ god bless him!
May 27, 2025
Integration problem. I can't install the store application. The system says I'm already using the app, but I can't log in. The chat on the website and email support does not answer. No help.
May 14, 2025
Triple Whale has been great — clean layout, fast, and exactly what you need to stay on top of your numbers. Everything’s in one place and it just works. Shoutout to Juan and Nenya from customer service, your support was solid.
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