Triple Whale
Find the exact data points to grow your brand
Rating
4.0
feedback
83
chart
#1
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
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Less than a day
2%
-
Less than a month
12%
-
Less than a year
48%
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More than a year
33%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include easy setup, helpful customer support, and valuable insights provided by the app. Users appreciate the ability to track performance metrics, analyze data, and make informed decisions for their eCommerce business. On the other hand, negative reviews highlight issues with customer support, integration problems, and bugs within the platform. Some users experienced difficulties with refunds, lack of responsiveness from support, and inaccuracies in reporting features. Overall, the app seems to offer valuable features for tracking advertising metrics and improving decision-making processes, but there are concerns regarding customer service and technical issues.
Highlights
Review RSS Feed
All reviews
Feb. 5, 2026
Outstanding - as a business we've grown from a starter package to the advanced enterprise package. Without Triple Whale, we would not have been able to accelerate our growth. The tools are A+ and the integrations have consistently worked with minimal effort to maintain. Perfect combination of low barrier to entry for starters and very high ceiling for those wanting to tweak it to their needs. Integral part of our business, not just add-on software.
Feb. 2, 2026
Best app i've used to track profit/loss great for beginners!
Thank you for the review! We appreciate your feedback!
Jan. 21, 2026
Akil and the team at Triple Whale have been easy to deal with and the software is a real bonus to our buisiness. We use it daily to track our performance and it brings eveything together for us as a business! Thanks heaps.
Thanks for the kind words—we’re glad Triple Whale has been valuable for your business.
Jan. 21, 2026
Triple Whale is the gold standard and leading platform for mulit channel analytics for ecom brands. They combine great technology and superb customer services. The tech is great and the team really shines. Recommend!
Thank you for your review! We’re glad Triple Whale has been impactful, and appreciate the recommendation.
Jan. 20, 2026
Excellent analytics and responsive customer service
Thanks so much—we’re glad to hear it!
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