Triple Whale Analytics
Triple Whale | The AI Data Platform for Ecommerce
Rating
4.1
feedback
75
chart
#4
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the Triple Whale Shopify App are mostly positive, highlighting its impact on businesses, ease of use, and valuable insights provided. Users appreciate the detailed analytics dashboard, attribution pixel, and the ability to track marketing metrics effectively. The app is praised for its customer support, with mentions of responsive and helpful teams. However, there are some negative reviews focusing on issues with refunds, customer service, and technical bugs. Some users have experienced difficulties with subscription management, data accuracy, and integration with other apps.
Highlights
Rating Breakdown
All reviews
Dec. 17, 2024
AMAZING way to analyze your business accurately and consistently. Blows GA4 out of the water and aggregates all necessary data from Shopify, Media Platforms , creative and so much more in one place! Highly recommend this. I will say it is worth the upgrade as you will benefit from having support and customization to look at your business the way you want. Also the service we have had from their rep Miles is beyond! Incredible partner.
Dec. 11, 2024
Triple Whale has afforded us the ability to make real time adjustments to our advertising efforts based on much more accurate insights. Before Triple Whale, we would have to rely on the marketing channel dashboards, which were highly inaccurate for our business. Now we can calibrate what we see in each channel and match it to our topline revenue. The team has worked with me personally to fine tune the tool to our specific needs and I use no other 3rd party tool that has made so many improvements and updates to the tool. It's like we have 2x the tool that we started with when we first signed on with Triple Whale.
Dec. 4, 2024
I’ve been using TripleWhale for years across multiple companies, and it’s been a game-changer. The Moby feature makes data analysis accessible to anyone. We often answer questions live in meetings by asking Moby. Beyond the tool itself, the team’s dedication to customer success is awesome.
Dec. 3, 2024
Triple Whale has been a great tool for aggregating advertising metrics into a simple dashboard, creative performance analysis, and customer journey tracking. Timesaving for tracking up up to the moment snapshots accross channels.
Nov. 25, 2024
TW helps us to attribute conversions, and see in detail where to invest our marketing budget across all channels. Marketing channels tend to over attribute their own platform which makes it difficult to find the right marketing mix. It been a lifesaver many times. Would 100% recommend!
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