Triple Whale for Shopify

Triple Whale

Find the exact data points to grow your brand

Developer
View on App Store

Rating

3.9

feedback

84

Reviews

chart

#5

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    2%
  • Less than a month
    12%
  • Less than a year
    48%
  • More than a year
    33%

Reviews Summary

The reviews for the Triple Whale Shopify App are a mix of positive and negative feedback. Positive aspects highlighted by users include the app's effectiveness in tracking profit/loss, excellent customer service, ease of use, and the ability to consolidate data for better decision-making. Users appreciate the app's features like the analytics dashboard, attribution pixel, and the Moby feature for in-depth analysis. On the other hand, negative reviews mention issues with customer support, integration problems, and complexities in using certain features. Some users faced challenges with refunds, account setup errors, and dissatisfaction with the customer service response time.

Highlights

Positive aspects highlighted by users include the app's effectiveness in tracking profit/loss, excellent customer service, ease of use, and the ability to consolidate data for better decision-making.
Negative reviews mention issues with customer support, integration problems, and complexities in using certain features.
Some users faced challenges with refunds, account setup errors, and dissatisfaction with the customer service response time.

Rating Breakdown

  • 5
    77% (65 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    19% (16 ratings)

Reviews with Text

  • 96% (81)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 7, 2026

Store

Bamo

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 5, 2026

Outstanding - as a business we've grown from a starter package to the advanced enterprise package. Without Triple Whale, we would not have been able to accelerate our growth. The tools are A+ and the integrations have consistently worked with minimal effort to maintain. Perfect combination of low barrier to entry for starters and very high ceiling for those wanting to tweak it to their needs. Integral part of our business, not just add-on software.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We’re thrilled Triple Whale is helping you scale with reliable integrations and tools that adapt to your needs. Appreciate you being with us! 🐳

5 / 5 Share

Feb. 2, 2026

Best app i've used to track profit/loss great for beginners!

Store

Elyso

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review! We appreciate your feedback!

5 / 5 Share

Jan. 21, 2026

Akil and the team at Triple Whale have been easy to deal with and the software is a real bonus to our buisiness. We use it daily to track our performance and it brings eveything together for us as a business! Thanks heaps.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words—we’re glad Triple Whale has been valuable for your business.

5 / 5 Share

Jan. 21, 2026

Triple Whale is the gold standard and leading platform for mulit channel analytics for ecom brands. They combine great technology and superb customer services. The tech is great and the team really shines. Recommend!

Store

Brixton

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your review! We’re glad Triple Whale has been impactful, and appreciate the recommendation.

All reviews

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