Triple Whale Analytics for Shopify

Triple Whale Analytics

Triple Whale | The AI Data Platform for Ecommerce

Developer
View on App Store

Rating

4.1

feedback

75

Reviews

chart

#4

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    1%
  • Less than a month
    13%
  • Less than a year
    47%
  • More than a year
    35%

Reviews Summary

The reviews for the Triple Whale Shopify App are mostly positive, highlighting its impact on businesses, ease of use, and valuable insights provided. Users appreciate the detailed analytics dashboard, attribution pixel, and the ability to track marketing metrics effectively. The app is praised for its customer support, with mentions of responsive and helpful teams. However, there are some negative reviews focusing on issues with refunds, customer service, and technical bugs. Some users have experienced difficulties with subscription management, data accuracy, and integration with other apps.

Highlights

Positive impact on businesses, valuable insights, ease of use
Responsive and helpful customer support
Issues with refunds, customer service, technical bugs
Difficulties with subscription management, data accuracy, integration with other apps

Rating Breakdown

  • 5
    80% (60 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    17% (13 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2024

AMAZING way to analyze your business accurately and consistently. Blows GA4 out of the water and aggregates all necessary data from Shopify, Media Platforms , creative and so much more in one place! Highly recommend this. I will say it is worth the upgrade as you will benefit from having support and customization to look at your business the way you want. Also the service we have had from their rep Miles is beyond! Incredible partner.

Store

NOYZ

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Triple Whale has afforded us the ability to make real time adjustments to our advertising efforts based on much more accurate insights. Before Triple Whale, we would have to rely on the marketing channel dashboards, which were highly inaccurate for our business. Now we can calibrate what we see in each channel and match it to our topline revenue. The team has worked with me personally to fine tune the tool to our specific needs and I use no other 3rd party tool that has made so many improvements and updates to the tool. It's like we have 2x the tool that we started with when we first signed on with Triple Whale.

Store

JOLYN

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

I’ve been using TripleWhale for years across multiple companies, and it’s been a game-changer. The Moby feature makes data analysis accessible to anyone. We often answer questions live in meetings by asking Moby. Beyond the tool itself, the team’s dedication to customer success is awesome.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Triple Whale has been a great tool for aggregating advertising metrics into a simple dashboard, creative performance analysis, and customer journey tracking. Timesaving for tracking up up to the moment snapshots accross channels.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

TW helps us to attribute conversions, and see in detail where to invest our marketing budget across all channels. Marketing channels tend to over attribute their own platform which makes it difficult to find the right marketing mix. It been a lifesaver many times. Would 100% recommend!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

All reviews

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