Triple Whale
Find the exact data points to grow your brand
Rating
3.8
feedback
80
chart
#1
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
1%
-
Less than a month
11%
-
Less than a year
49%
-
More than a year
32%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include easy setup, helpful customer support, and valuable insights provided by the app. Users appreciate the ability to track performance metrics, analyze data, and make informed decisions for their eCommerce business. On the other hand, negative reviews highlight issues with customer support, integration problems, and bugs within the platform. Some users experienced difficulties with refunds, lack of responsiveness from support, and inaccuracies in reporting features. Overall, the app seems to offer valuable features for tracking advertising metrics and improving decision-making processes, but there are concerns regarding customer service and technical issues.
Highlights
All reviews
Jan. 21, 2026
Akil and the team at Triple Whale have been easy to deal with and the software is a real bonus to our buisiness. We use it daily to track our performance and it brings eveything together for us as a business! Thanks heaps.
Jan. 21, 2026
Triple Whale is the gold standard and leading platform for mulit channel analytics for ecom brands. They combine great technology and superb customer services. The tech is great and the team really shines. Recommend!
Jan. 20, 2026
Changed the price without us agreeing to it,completly joke...
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