Triple Whale
Triple Whale | Agent-Powered Intelligence for Ecommerce
Rating
4.0
feedback
76
chart
#4
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
1%
-
Less than a month
18%
-
Less than a year
53%
-
More than a year
36%
Reviews Summary
The reviews for the Triple Whale Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, users appreciate the efficiency and convenience of having all their information in one place. They find the app beneficial for tracking margins, CPA, and ROAS, as well as making informed decisions about marketing spend. Users also praise the account managers for providing valuable ideas and seamless collaboration. Additionally, the app is commended for its ability to aggregate advertising metrics, provide accurate insights, and help in making real-time adjustments to advertising efforts. The customer service and responsiveness of the team are highlighted as positive aspects.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 8, 2025
asss app
Using app
6 days
Total reviews
1
Average rating
1.0
Hi there, sorry to hear you haven't had a great experience -- please reach out to support so we can help!
April 29, 2025
Triple Whale has been a game changer for our eCommerce analytics. It brings all our data into one place, making it way easier to track performance and make smarter decisions. The dashboard is intuitive, and the insights are actually actionable. Highly recommend for any DTC brand looking to scale.
April 29, 2025
Integration problem. I can't install the store application. The system says I'm already using the app, but I can't log in. The chat on the website and email support does not answer. No help.
Hi there, looks like we successfully resolved your issue! If you have any other concerns please reach out again.
April 25, 2025
Our time with Triple Whale has been great. Set up was quick and adding new integrations is easy. The feature set leaves almost nothing to be desired. Mike over there has been a wonderful asset with so much knowledge and has been a joy to work with. We have been able to turn our long attribution window caused by a high AOV into insights that have our ads performing stellarly compared to last year. The new additions to their AI have had some hiccups at the start, but are turning into a powerful workflow tool for us, generating reports for stakeholders and our marketing team with ease.
April 8, 2025
Great experience, makes things much efficient, I would highly recommend Triple Whale, the service they provide is amazing. It is so beneficial to have one place to get all your information from and quickly.
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