All reviews

Rating Breakdown

  • 5
    78% (65 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    18% (15 ratings)

Reviews with Text

  • 98% (81)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 5, 2026

Outstanding - as a business we've grown from a starter package to the advanced enterprise package. Without Triple Whale, we would not have been able to accelerate our growth. The tools are A+ and the integrations have consistently worked with minimal effort to maintain. Perfect combination of low barrier to entry for starters and very high ceiling for those wanting to tweak it to their needs. Integral part of our business, not just add-on software.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Best app i've used to track profit/loss great for beginners!

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Elyso

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review! We appreciate your feedback!

5 / 5 Share

Jan. 21, 2026

Akil and the team at Triple Whale have been easy to deal with and the software is a real bonus to our buisiness. We use it daily to track our performance and it brings eveything together for us as a business! Thanks heaps.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words—we’re glad Triple Whale has been valuable for your business.

5 / 5 Share

Jan. 21, 2026

Triple Whale is the gold standard and leading platform for mulit channel analytics for ecom brands. They combine great technology and superb customer services. The tech is great and the team really shines. Recommend!

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Brixton

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your review! We’re glad Triple Whale has been impactful, and appreciate the recommendation.

5 / 5 Share

Jan. 20, 2026

Excellent analytics and responsive customer service

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much—we’re glad to hear it!

5 / 5 Share

Jan. 23, 2026

very helpful team and great app overall

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. A member of our team will be in touch shortly to help resolve this issue.

5 / 5 Share

Nov. 4, 2025

Customer service has been excellent. The team is quick to respond and genuinely helpful. We made changes part-way through and needed updates to our account, everything was handled quickly and smoothly.

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Grooby

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

An amazing experience... once you setup the minimal integrations required with Shopify and your Martech stack, we have been constantly wowed by the way the Moby LLM really makes use of the "localized" marketing knowledge and analytical structure that you would expect from a company like Triple Whale to offer. Here is where Moby stands out from ChatGPT -which we use extensively BTW: you really get that thoroughness that with ChatGPT you would need to sift through and work out the agentic structure to make it all work for you, whereas with Moby its all about loading the necessary data and letting it run its reports and dashboards to then begin the in-depth and insightful discussions. From your most abstract strategic definitions down to the grinded down tactical efforts, Moby seriously speeds up the time to market metric for your marketing ops -let alone the pep-up in quality enablement you will quickly be aware and fond of. Thank you Triple Whale team!

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Wain.cr

Using app

About 1 year

Total reviews

17

Average rating

5.0

Developer Reply

Thank you so much for the thoughtful review! We are thrilled to hear Moby has been so helpful!

5 / 5 Share

July 30, 2025

I had an amazing experience with Triple Whale support. She was incredibly quick to respond and solved every question and issue I had without any hassle. It was just chop chop chop – everything got fixed in no time. This is exactly how support should be: efficient, clear, and straight to the point. Huge thanks!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

May 21, 2025

Super easy to use!

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WooWoo

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 16, 2025

We use TripleWhale religiously to track attribution across all channels.

Using app

Over 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

May 14, 2025

Triple Whale has been great — clean layout, fast, and exactly what you need to stay on top of your numbers. Everything’s in one place and it just works. Shoutout to Juan and Nenya from customer service, your support was solid.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 29, 2025

Triple Whale has been a game changer for our eCommerce analytics. It brings all our data into one place, making it way easier to track performance and make smarter decisions. The dashboard is intuitive, and the insights are actually actionable. Highly recommend for any DTC brand looking to scale.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2025

Our time with Triple Whale has been great. Set up was quick and adding new integrations is easy. The feature set leaves almost nothing to be desired. Mike over there has been a wonderful asset with so much knowledge and has been a joy to work with. We have been able to turn our long attribution window caused by a high AOV into insights that have our ads performing stellarly compared to last year. The new additions to their AI have had some hiccups at the start, but are turning into a powerful workflow tool for us, generating reports for stakeholders and our marketing team with ease.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 8, 2025

Great experience, makes things much efficient, I would highly recommend Triple Whale, the service they provide is amazing. It is so beneficial to have one place to get all your information from and quickly.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2025

Great app and experience. The founders dashboard is the simplest way to track my margins, my CPA, and ROAS that I've found. Even if you're only on the free version, there's tons of value.

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Ozzi

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Miles, our account manager, has been a great partner, bringing valuable ideas to fully utilize Triple whale 3.0 and working seamlessly with our internal and external teams to drive adoption and implementation helping us to make more informed decisions about our marketing spend!

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Canopy

Using app

Almost 2 years

Total reviews

12

Average rating

4.7

5 / 5 Share

Jan. 5, 2025

We've been using Triple Whale since October 2023 and it has completely changed how we approach social and search advertising, among other things. Very happy customers! Good to see the product team constantly trying to release new features, with the last big ticket one being Sonar (at least for us). Keep up the great work!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

AMAZING way to analyze your business accurately and consistently. Blows GA4 out of the water and aggregates all necessary data from Shopify, Media Platforms , creative and so much more in one place! Highly recommend this. I will say it is worth the upgrade as you will benefit from having support and customization to look at your business the way you want. Also the service we have had from their rep Miles is beyond! Incredible partner.

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NOYZ

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Triple Whale has afforded us the ability to make real time adjustments to our advertising efforts based on much more accurate insights. Before Triple Whale, we would have to rely on the marketing channel dashboards, which were highly inaccurate for our business. Now we can calibrate what we see in each channel and match it to our topline revenue. The team has worked with me personally to fine tune the tool to our specific needs and I use no other 3rd party tool that has made so many improvements and updates to the tool. It's like we have 2x the tool that we started with when we first signed on with Triple Whale.

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JOLYN

Using app

10 months

Total reviews

2

Average rating

5.0