Triple Whale
Find the exact data points to grow your brand
Rating
4.0
feedback
90
chart
#7
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
2%
-
Less than a month
12%
-
Less than a year
48%
-
More than a year
32%
Reviews Summary
The reviews for the Triple Whale Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer service, ease of use, helpful analytics for tracking performance, and the app's ability to aggregate data from multiple channels. Users appreciate the support team's responsiveness and the app's features like Moby for data analysis and the founders dashboard for tracking margins and ROAS. On the other hand, negative reviews mention issues such as bugs in the app, a complex UI, lack of proper customer support, and integration problems leading to dissatisfaction among users. Some users also expressed frustration with the app's pricing and the lack of essential features like accurate shipping cost tracking.
Highlights
Review RSS Feed
All reviews
April 19, 2026
April 2, 2026
The app is okay, but it's full of bugs and the UI is terrible. Modifying reports or navigating menus is a cluster. They're clearly gearing it toward larger enterprises with a bunch of users, but for a small operation it's just way overload. If we didn't have so much invested in historical data I would change.
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