Triple Whale
The reviews for the Triple Whale Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer service, ease of use, helpful analytics for tracking performance, and the app's ability to aggregate data from multiple channels. Users appreciate the support team's responsiveness and the app's features like Moby for data analysis and the founders dashboard for tracking margins and ROAS. On the other hand, negative reviews mention issues such as bugs in the app, a complex UI, lack of proper customer support, and integration problems leading to dissatisfaction among users. Some users also expressed frustration with the app's pricing and the lack of essential features like accurate shipping cost tracking.
The support of Juan has been really great and responsive. He keeps going until he figures out the issue / complaint. 5 Star Customer Support!
best cost value tool for tracking
Tech support and sales team are
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