Triple Whale for Shopify

Triple Whale

Find the exact data points to grow your brand

Developer
View on App Store

Rating

4.0

feedback

89

Reviews

chart

#7

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    2%
  • Less than a month
    12%
  • Less than a year
    47%
  • More than a year
    33%

Reviews Summary

The reviews for the Triple Whale Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer service, easy usability, helpful analytics for tracking profit and loss, and the app's ability to aggregate data from multiple channels. On the other hand, negative reviews mention issues such as bugs in the app, complex features, lack of responsiveness from customer support, and difficulties with integrations and setup. Some users also expressed frustration with the app's pricing and the level of ongoing support provided.

Highlights

Excellent customer service and quick responses
Mixed feedback with positive comments on usability and analytics, but negative feedback on bugs and integrations
Helpful analytics for tracking profit and loss
Issues with bugs, complex features, and lack of responsiveness from customer support
Difficulties with integrations and setup

Rating Breakdown

  • 5
    76% (68 ratings)
  • 4
    1% (1 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    18% (16 ratings)

Reviews with Text

  • 95% (84)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 19, 2026

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2026

Tech support and sales team are

Using app

4 months

Total reviews

3

Average rating

5.0

3 / 5 Share

April 2, 2026

The app is okay, but it's full of bugs and the UI is terrible. Modifying reports or navigating menus is a cluster. They're clearly gearing it toward larger enterprises with a bunch of users, but for a small operation it's just way overload. If we didn't have so much invested in historical data I would change.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

March 31, 2026

Very good app, I haven't used it before, I hope it really helps me.

Store

Petsy

Using app

13 days

Total reviews

5

Average rating

5.0

1 / 5 Share

March 7, 2026

Store

Bamo

Using app

7 months

Total reviews

2

Average rating

3.0

All reviews

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