All reviews

Rating Breakdown

  • 5
    96% (23 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 3, 2024

Our team had an excellent sales and onboarding experience with True Fit. Mital, in particular, was incredibly thorough, responsive, and a pleasure to work with. We’re really enjoying the product so far and feel confident it will help us reduce returns and boost conversions.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

The entire True Fit team is awesome! Laura, Maria & Bill helped us get setup after we ran into issues with the installation. The app runs smooth on our store now & we are very pleased with everything.

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2024

Our team had a seamless sales and onboarding experience with True Fit. Mital, in particular, was a thorough, responsive, and kind person to work with. So far, we're loving the product and very confident it will help us reduce returns and increase conversions.

Using app

2 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you so much for your kind feedback about our product and team. Mital is such an asset to True Fit, and we're glad you had a great experience with him! We're honored to be your fit solution of choice. Please don't hesitate to reach out with any future needs!

5 / 5 Share

May 23, 2024

Just installed a few days ago, received excellent support! Excited to see how True Fit will help Simple Gay Apparel into the future.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback on your experience with our customer support team! We're honored to be Simple Gay Apparel's size and fit partner of choice. Please don't hesitate to reach out with any future needs!

5 / 5 Share

April 22, 2024

We discovered this app in search of a user-friendly tool that would enable the customer's decision making as regards fit size. Since the beginning of the onboarding process, the customer service rendered by the app's development team has been excellent! We look forward to continued usage.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the feedback! We're so excited to help Beverly Berg shoppers reduce fit confusion and get in their best-fitting size. Thank you for choosing True Fit!

5 / 5 Share

April 18, 2024

Very good app overall. The integration is seamless and it's simple to add the widget onto site. Support has also been excellent.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

We're so pleased to hear that the installation process was easy! Thank you so much for choosing True Fit - we're so grateful for your partnership. Please do not hesitate to reach out with any future needs!

5 / 5 Share

March 29, 2024

Their onboarding experience is incredible. I got responses back in minutes and the implementation happened in a day! They were open to customizing the brands that make sense for our brand to have on the widget which was important to us. They also provided additional opportunities to leverage their platform to reduce our return rate. I would highly recommend this app and Serhat is the BEST on the team!

Store

Stylest

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback about our team. We agree—Serhat is the best! We're so happy to collaborate with your brand to get Stylest shoppers feeling amazing in their best-fitting size. Please don't hesitate to reach out with any future needs!

5 / 5 Share

March 15, 2024

Amazing app, definately handy for both the consumer and the business. Excellent support, definately recommend them!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback! We're so excited to support your amazing customers as they find their best Frankie & Co Clothing size and fit!

5 / 5 Share

March 12, 2024

If I could give more than 5 stars I would! Bill is very responsive and quick to assist. The app works perfectly. Support is excellent!

Using app

About 1 month

Total reviews

18

Average rating

4.5

Developer Reply

Thank you so much for the kind words about our customer support staff! Bill is such an asset to our community, and we're happy he was able to assist you. Please don't hesitate to reach out with any questions. We're here to support you!

5 / 5 Share

March 5, 2024

Customer service was EXCELLENT! TrueFit contacted me to check if I needed any help on installing the widget and they took care of everything so fast. They were great. I'm new to the app so I can't still say much about it, but so far it seems great!

Store

Prinket

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind words about our customer support staff! Please don't hesitate to reach out with any questions. We're here to support you!

5 / 5 Share

Feb. 22, 2024

The size recommendation is very accurate, and furthermore, the customer service is spectacular. They assist very quickly and resolve all your issues.

Using app

About 24 hours

Total reviews

3

Average rating

5.0

Developer Reply

Muchísimas gracias Stromgym por compartir su experiencia. Nos alegra saber que todo anda bien con el servicio. Estamos disponibles para lo que sea!

5 / 5 Share

Feb. 6, 2024

I really appreciated the support team reaching out to me proactively after I installed the app on my Shopify store. It seems to be working appropriately!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to provide us with your feedback. We absolutely love that Aimée Nicole is breaking the sizing mold by helping your brides focus on looking and feeling beautiful instead of worrying about size. It's truly revolutionary and we're so honored to be able to support size & fit guidance for a brand with such an innovative approach to fit. Please don't hesitate to reach out with any future needs.

5 / 5 Share

Feb. 6, 2024

This app is so easy to install!! Love how responsive they are! This app is helpful. Love it so much!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

It's so great to hear that install process was easy. Thank you so much for providing your feedback! We are so grateful for your partnership and honored to be your size & fit partner of choice. Please do not hesitate to reach out with any future needs.

5 / 5 Share

Feb. 6, 2024

Great customer service, super helpful and willing to help! I am looking forward to have my customers use the app :)

Store

Tarddyy

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback! We're so happy that our customer support team was able to help! Please do not hesitate to reach out if we can be of service in any way in the future!

4 / 5 Share

Feb. 1, 2024

Very prompt and helpful support. Thankyou

Using app

About 5 hours

Total reviews

2

Average rating

4.0

Developer Reply

It's great to hear that our customer support team helped you with your needs. From your gorgeous "Dresstans" to your Occasionwear, we are honored that you chose True Fit to provide size & fit guidance for Yuniku's beautifully detailed products. Please do not hesitate to let us know if we can be of service to you in any way in the future.

5 / 5 Share

Jan. 31, 2024

Easy and flexible to work with, fast integration and good support

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Like people, we appreciate that every site is slightly different with unique needs, so we're really pleased that you found the installation process to be easy and flexible. Helping people feel good in their clothes is core to our mission at True Fit, and we are honored to partner with a brand, like Robert Barakett that focuses on providing timeless quality design and fabrications that leave customers feeling amazing. Please don't hesitate to let us know if we can help you in any other way in the future.

5 / 5 Share

Jan. 28, 2024

Amazing app, definately handy for both the consumer and the business. Excellent support, definately recommend them!

Using app

About 1 month

Total reviews

9

Average rating

4.7

Developer Reply

Thank you so much for taking the time to provide us feedback. We're so happy to hear that our product is helping you and your customers with their size & fit needs. Please do not hesitate to let us know if we can be of service to you in the future. Thank you for choosing True Fit!

5 / 5 Share

Dec. 24, 2023

Amazing app, just installed but I know with my customer return data it will be great over time in helping people choose the correct size!

Store

Nfinity

Using app

7 months

Total reviews

6

Average rating

4.2

Developer Reply

Thanks so much for the feedback! We're honored to be able to provide size guidance for athletes shopping Nfinity, in one of the fast growing sports. You are right that as we continue to see customer's buying behaviors and returns that our service will continue to get better and better. Please don't hesitate to reach out if we can be of service in any way in the future. Thank you so much for choosing True Fit!

5 / 5 Share

Dec. 23, 2023

Amazing app with good support! The chart is functional and elegant. The guys at support quickly answered my questions. Recommend it!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear that you had a good experience with our support team! Thank you so much for providing us with your feedback and your recommendation! Please do not hesitate to let us know if we can be of service to you in any way in the future. We are honored that you chose True Fit to help your customers with their size & fit needs.

5 / 5 Share

Dec. 22, 2023

The app is really easy to install. Very good integration with Shopify and the sizing advice is accurate as well.

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

It's great to hear that you found the installation to be frictionless. We are so honored to be able to serve a brand, that like us, was first rooted in the heritage of the iconic fashion staple of denim. Thank you for choosing True Fit to provide your shoppers with size & fit guidance across all the amazing clothes, shoes and denim found at Tenue de Nîmes. Please don't hesitate to let us know if there is anything you need in the future!