Nova: Trust Hero Trust Badges for Shopify

Nova: Trust Hero Trust Badges

Trust Hero – Nova Apps

Rating

4.4

feedback

727

Reviews

chart

#9,983

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    5%
  • Less than a month
    30%
  • Less than a year
    48%
  • More than a year
    10%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, many users appreciate the good support provided by the app's team and the ease of use. The app is also praised for its professional look and the trust it adds to the store. Users mention that the app helps increase sales and improve the overall customer experience. On the negative side, some users have experienced issues with the app, such as the link not working or the badges not showing up on all products. There are also complaints about the lack of customization options and the remnants of code left behind after uninstalling the app. Overall, while the app has its benefits, there are some areas that could be improved.

Rating Breakdown

  • 5
    67% (484 ratings)
  • 4
    22% (158 ratings)
  • 3
    5% (38 ratings)
  • 2
    2% (12 ratings)
  • 1
    5% (35 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

July 13, 2023

I installed this bad application, I could never appreciate it and it was never integrated into my Shopify account, let alone my store! Sorry but it's the truth, it doesn't even give me the option to save inside when managing the app

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

July 5, 2022

good support. I like. they supported in short term und give us an analysis. they doing a good job. so i can recommend

Using app

Over 1 year

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 26, 2021

I used this app for the trust icons on my store. What they don't tell you is their code also adds opt-in code to your site. Removing the app also leaves remnants of their code in your shop code. Not impressed and removing the app.

Using app

5 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your feedback and I'm so sorry about the hiccup with the app. Our Trust Badges app doesn't add any kind of opt-in to your store, it’s designed only to add small payment icons to your product page. Our Support team has reached out and advised that this prompt may be coming from another app you have installed for notifications. We've sent you an email with some steps to solve the problem as well as a video outlining how to solve it. Looking forward to chatting! Cheers, James

1 / 5 Share

Oct. 23, 2021

Link is not working Link is not working Link is not working Link is not working Link is not working Link is not working

Using app

Over 1 year

Total reviews

7

Average rating

3.9

Developer Reply

UPDATE: October 23, 2021 Our server provider has resolved the issue and the app is back up and running as expected. I've also reached out to you over email. Thanks for your patience and I'm so sorry for the inconvenience here. ORIGINAL REPLY: Hi there, James here from Booster Apps! Thank you for your feedback and I'm so sorry for the trouble loading our app. It looks like one of our servers is experiencing a hiccup loading our app – we're working with our server provider to solve the problem. I'm so sorry for the disruption! Our development team is working to resolve the issue and we'll update you as soon as it's resolved. Cheers, James

5 / 5 Share

Aug. 17, 2021

体验非常好,简洁明了直观。使用了Trust Hero之后,信任度提升了不少,让用户更加相信我们的公司的实力与产品的质量。体验非常好。使用了之后,信任度提升了不少,让用户更加相信我们的公司的实力与产品的质量。

Store

kessda

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

非常感謝您詳細而周到的評論! 😊我們很高興我們的應用程序為您的商店提供了出色的結果! 如果您在此過程中有任何疑問或問題,請告訴我們! 一切順利,凱文

All reviews

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