All reviews

Rating Breakdown

  • 5
    67% (484 ratings)
  • 4
    22% (158 ratings)
  • 3
    5% (38 ratings)
  • 2
    2% (12 ratings)
  • 1
    5% (35 ratings)
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1 / 5 Share

Jan. 8, 2019

This doesn't work for. The logos are not even appearing. Until someone figures this out, 1 start and uninstalled the app.

Using app

3 days

Total reviews

2

Average rating

1.0

1 / 5 Share

Dec. 26, 2018

The trust card images appear where they should not be, also is very hard to find help from this company, i tried to find an email online, and nobody ever replied. bad experience. looking for another similar app now

Using app

3 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 3, 2018

Tried the app and it did not work. Followed the instructions and nothing. The FAQ page is a joke with no contact us to be found. Waste of time. Should have more help, or details available.

Using app

19 minutes

Total reviews

6

Average rating

3.3

1 / 5 Share

Nov. 10, 2018

Great, IF it works with your theme. Changed mine stopped working, followed the instructions in the FAQ no luck, Try Shopify help they try but cant fix it so they contact Trust hero who send this..... Hi there, Thanks for the email! Unfortunately this is an auto-reply as the app only comes with help site support :( As a business yourselves, I hope you understand that with over 100,000 users of our free apps we can only provide help documentation support for these apps. Please check out our Help Center for answers to our most frequently asked questions. Thanks again, The Booster Apps Team Of course there is no way to directly respond! So my question is if Trust Hero cant get a set of icons to display how can I trust that any of their apps will work without issue? And if there is a problem (apparently this is a common problem) will they try to fix it or just wash their hands of the problem? For me the solution is simple dont use the app or any of the others. As a business yourself you will no doubt agree that this is the only solution!

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

July 24, 2018

no support when needed - no way of getting in contact - currently not working

Using app

2 months

Total reviews

5

Average rating

4.2

1 / 5 Share

July 5, 2018

It's doesn't work for me despite my several attemps. And the faq is just empty and useless. Need an improvement about the customer sevice.

Using app

17 days

Total reviews

1

Average rating

1.0

1 / 5 Share

April 26, 2018

I can't align the badges nor customize to meet my stores needs.

Using app

12 minutes

Total reviews

7

Average rating

3.3

1 / 5 Share

Feb. 16, 2018

didnt work at all. Any suggestions?

Using app

9 months

Total reviews

5

Average rating

3.4

1 / 5 Share

Dec. 29, 2017

Icons are showing on the website, but I am not able to open the app to amend the settings. Have emailed Booster app several times, but never a response.

Using app

7 months

Total reviews

2

Average rating

2.0

1 / 5 Share

Dec. 12, 2017

Je viens juste d'installer Trust Hero by Booster, je vais attendre un peu de voir les résultats avant de mettre une note.

Using app

16 days

Total reviews

2

Average rating

1.0

1 / 5 Share

Dec. 8, 2017

"The application cannot be loaded, please check that your browser allows third-party cookies" Third party cookies are allowed, tried to re-install 20 times, it doesn't work!

Using app

15 days

Total reviews

2

Average rating

3.0

1 / 5 Share

Nov. 19, 2017

Stopped working, I emailed them days ago and they still havent replied. I cannot login to the app at all useless

Using app

25 days

Total reviews

18

Average rating

2.2

1 / 5 Share

Nov. 10, 2017

Can´t RE-INSTALL! Removed once, tried to re-install, i can´t use it, says : "The application cannot be loaded, please check that your browser allows third party cookies" Third party cookies are allowed, tried to re-isntal 20 times, it doesnt work! ANY FIX? PLEASE write me to [email protected]

Using app

3 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 2, 2017

No icons displayed , only text displayed, i tried several times not not useful app

Using app

1 day

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 16, 2017

It looks nice and I think it is an attractive way to build trust. But unfortunately, it doesn't work on my site and I have not received a response to my support request. I'd be glad to change this rating if it can be fixed.

Using app

14 days

Total reviews

3

Average rating

3.3