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Rating
1.0
Feedback
1
Reviews
Chart
#9,716
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are mixed. One user found it easy to use and time-saving, giving it a 4-star rating. However, another user had a negative experience with the app, stating that they were wrongly charged even after downgrading and faced issues with getting a refund. The lack of response from the support team and developer led to frustration and disappointment for this user. The app seems to work well for those on the free tier but may have issues with billing and customer support for paid users.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 0%
Less than a month 0%
Less than a year 100%
More than a year 0%
All reviews
1 / 5 Share
Aug. 29, 2023

Tried the free trial, the app still charged me $39 even after downgrading the app. Contacted support, they told me they will refund, then no response. So I contacted Shopify and Shopify contacted the developer and they told me the fixed the bug (which they seem to do, but can't be quite sure again) and again promised they will refund, but no refund has issued since then and they no longer reply to emails. (20 days as of writing this). Recommendation: If you use the free tier, it's a good app - but don't upgrade because they will screw you over.

Store Using app Total reviews Average rating
MarulaLab 5 months 12 3.0

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