Trust Badges & Icons PoshIcons for Shopify

Trust Badges & Icons PoshIcons

TrustIcon - Trust Badges, Guarantees & Trust Icons

Rating

3.2

feedback

5

Reviews

chart

#3,349

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    40%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users find the app useful, easy to use, and highly recommend it for adding trust badges to their store. They appreciate the simplicity and effectiveness of the app in achieving their desired results. However, on the negative side, there are complaints about billing issues, lack of response from customer support, and difficulties in using certain features like publishing and searching for icons. Some users have faced challenges with upgrades and refunds, leading to frustration and a warning to others to be cautious.

Highlights

Positive feedback on the ease of use and effectiveness of the app
Mixed feedback on customer support and billing issues
Challenges with certain features like publishing and icon search

Rating Breakdown

  • 5
    60% (3 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    40% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 29, 2023

Tried the free trial, the app still charged me $39 even after downgrading the app. Contacted support, they told me they will refund, then no response. So I contacted Shopify and Shopify contacted the developer and they told me the fixed the bug (which they seem to do, but can't be quite sure again) and again promised they will refund, but no refund has issued since then and they no longer reply to emails. (20 days as of writing this). Recommendation: If you use the free tier, it's a good app - but don't upgrade because they will screw you over.

Using app

--

Total reviews

11

Average rating

2.9

5 / 5 Share

May 1, 2023

The app is useful and easy to use, I highly recommend it to anyone looking to add trust badges to their store.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2023

The best app for Trust Badges!! Very easy to use. It's exactly how I wanted it!! I can only recommend it 100% The bad comment among me is not fair. please ignore.

Using app

2 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 4, 2023

terrible im struggling with this app to publish but it aint working................................oh god

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please contact our support team at [email protected] so we can help you to publish icons.

5 / 5 Share

Nov. 3, 2022

Easy to set up and easy to use, works great, just the APP I needed. The choice of ICON is a bit small, and the rest need to be searched with keywords, because I don't know what the corresponding keywords of each ICON are, so I may not be able to search for the ICON I want, and the refresh of the ICON module on the page The display is a bit slow, I hope it can be optimized. All in all, it's a very good app, I recommend it.

Store

IYPET

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 😀

All reviews

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