Trust Badges & Icons TrustMark
TrustMark - Trust Badges, Guarantees & Trust, Features Icons
Rating
4.3
feedback
3
chart
#4,265
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
0%
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Less than a year
67%
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More than a year
0%
Reviews Summary
TrustMark has received a mix of positive and negative reviews from users. Positive feedback includes praise for the ease of use and quick setup provided by the templates. Users appreciated how fast they were able to set up badges and found TrustMark to be a must-have tool. On the other hand, negative feedback highlighted issues with billing and customer support. One user reported being charged despite downgrading the app and facing difficulties in obtaining a refund. The lack of response from support and delays in resolving billing issues were major concerns for this user.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 25, 2024
I wasnt sure what to expect but TrustMark blew me away with how easy it was. The templates made setup fast. I had badges up and looking great in under a minute. I have tried other badge apps but none were this quick. TrustMark has definitely earned a place in my must-have tools.
Aug. 29, 2023
Tried the free trial, the app still charged me $39 even after downgrading the app. Contacted support, they told me they will refund, then no response. So I contacted Shopify and Shopify contacted the developer and they told me the fixed the bug (which they seem to do, but can't be quite sure again) and again promised they will refund, but no refund has issued since then and they no longer reply to emails. (20 days as of writing this). Recommendation: If you use the free tier, it's a good app - but don't upgrade because they will screw you over.
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