Trust Badges & Icons TrustMark
TrustIcon - Trust Badges, Guarantees & Trust Icons
Rating
3.2
feedback
5
chart
#9,828
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
20%
-
Less than a day
0%
-
Less than a month
20%
-
Less than a year
40%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users find the app useful, easy to use, and highly recommend it for adding trust badges to their store. They appreciate the simplicity and effectiveness of the app in fulfilling their needs. However, on the negative side, there are complaints about billing issues, lack of response from customer support, and difficulties in using the app, such as slow display of icons and challenges in searching for specific icons. Some users have faced problems with being charged incorrectly even after downgrading the app and have struggled with publishing. Despite these issues, the app is praised for its functionality and ease of setup.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 29, 2023
Tried the free trial, the app still charged me $39 even after downgrading the app. Contacted support, they told me they will refund, then no response. So I contacted Shopify and Shopify contacted the developer and they told me the fixed the bug (which they seem to do, but can't be quite sure again) and again promised they will refund, but no refund has issued since then and they no longer reply to emails. (20 days as of writing this). Recommendation: If you use the free tier, it's a good app - but don't upgrade because they will screw you over.
May 1, 2023
The app is useful and easy to use, I highly recommend it to anyone looking to add trust badges to their store.
March 22, 2023
The best app for Trust Badges!! Very easy to use. It's exactly how I wanted it!! I can only recommend it 100% The bad comment among me is not fair. please ignore.
Feb. 4, 2023
terrible im struggling with this app to publish but it aint working................................oh god
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Please contact our support team at [email protected] so we can help you to publish icons.
Nov. 3, 2022
Easy to set up and easy to use, works great, just the APP I needed. The choice of ICON is a bit small, and the rest need to be searched with keywords, because I don't know what the corresponding keywords of each ICON are, so I may not be able to search for the ICON I want, and the refresh of the ICON module on the page The display is a bit slow, I hope it can be optimized. All in all, it's a very good app, I recommend it.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 😀
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