All reviews

Rating Breakdown

  • 5
    67% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    33% (2 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 12, 2023

The app stopped working, I contacted support. I received the reply "I have reported a problem with the shipment for verification. When I receive a reply, I will get back to you with it", 12 days have passed since this e-mail and no one has contacted us! Dear TrustMate: With other applications, in 99% of cases the problem is solved within 24 hours, the support asks for a "Collaborator Request", and then checks and solves the problem. Customers: I do not recommend!

Using app

--

Total reviews

2

Average rating

2.5

5 / 5 Share

June 2, 2022

Great review collection We are using trustmate with our shopify store. The hint based solution is making it easier for customers to leave a review. Before that, we had less extensive reviews. Good app, go for it!

Using app

1 minute

Total reviews

7

Average rating

5.0

5 / 5 Share

May 16, 2022

Happy with my purchase - The application is smooth (very important criteria for me) - Quick integration with my CMS through a plugin - Nice widgets to integrate on the website (I wonder if it would be also possible to customize the colors one day in order to match the brand/website theme) - Glad that the invitation is customizable - Responsive client service Overall I'm happy with the experience until now! I recommend ! Good investment !

Using app

20 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 28, 2021

The application does not work, it does not integrate with Shopify since it asks me each time for the UUID code and when I update it asks me again! The support does not seem responsive either, I was in contact with a person from their support yesterday and when I brought up this problem no more news, so I think I will turn to a more known and reliable solution and therefore do not recommend this app!

Store

Candyor

Using app

2 days

Total reviews

7

Average rating

3.0

5 / 5 Share

Dec. 2, 2021

Świetna aplikacja , która z pewnością zwiększa ruch na sklepie. Im więcej pozytywnych opinii , tym bardziej klienci nam ufają. Cieszy nas również fakt, że klienci chętnie chcą wyrazić swoją opinię poprzez TrustMate. Widget na sklepie wygląda korzystnie i zachęcająco do zakupu. Obsługa i pomoc techniczna od strony firmy TrustMate na medal. Pozdrawiam !

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Polecam !!! I i recommend, the best application i use it ever , very easy contact with support , very professional

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review :)