TrustReviews: Product Reviews
Collect product reviews & UGC. Amazon and Aliexpress importer
Rating
4.7
feedback
303
chart
#1,019
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
33%
-
Less than a month
26%
-
Less than a year
25%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App are quite mixed. While many users praise the app for its great customer service, quick support, and ease of use, there are also negative reviews highlighting issues such as disappearing reviews, app not loading, and expensive pricing. Positive themes include excellent customer support, quick issue resolution, user-friendly interface, and helpful live chat. On the other hand, negative themes include disappearing reviews, technical issues, and high pricing. Overall, the app seems to have a strong support team but needs improvement in terms of technical functionality and pricing transparency.
Highlights
Review RSS Feed
All reviews
Nov. 19, 2025
I was contacted by a client who was asking how to leave a review on my site and was frustrated with the instructions. I went to my site and noticed that the stars and leave a review were no longer appearing. I attempted to log back in to my admin, and the app would not load. I opened another browser and looked at my listings, and all of my reviews are gone. I had previously contacted their support on multiple occasions regarding other issues, and those were unsuccessful. I recommend that you weigh all other options and use them as a last resort.
Apologies for this, Cloudfare had an outage yesterday and our servers are under a huge amount of load trying to catch up. https://www.independent.co.uk/tech/cloudflare-down-twitter-not-working-outage-b2867367.html We are currently trying to manage the situation to get the servers back up to date quicker, and apologies for the issue, but unfortunately it was out of our control. Kind Regards, Dan
Nov. 12, 2025
Great service. Took care of my issue right away even though the problem was caused by me.
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