TrustReviews: Product Reviews
Collect product reviews & UGC. Amazon and Aliexpress importer
Rating
4.7
feedback
298
chart
#1,124
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
32%
-
Less than a month
28%
-
Less than a year
26%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App are quite mixed. While many users praise the excellent customer service and quick support provided by the team, there are also negative reviews mentioning issues with the app functionality and pricing. Positive themes include great customer service, quick problem resolution, easy setup, and helpful support staff. On the other hand, negative themes include app not working as expected, expensive pricing, and issues with review quotas not being met.
Highlights
Review RSS Feed
All reviews
Nov. 19, 2025
I was contacted by a client who was asking how to leave a review on my site and was frustrated with the instructions. I went to my site and noticed that the stars and leave a review were no longer appearing. I attempted to log back in to my admin, and the app would not load. I opened another browser and looked at my listings, and all of my reviews are gone. I had previously contacted their support on multiple occasions regarding other issues, and those were unsuccessful. I recommend that you weigh all other options and use them as a last resort.
Apologies for this, Cloudfare had an outage yesterday and our servers are under a huge amount of load trying to catch up. https://www.independent.co.uk/tech/cloudflare-down-twitter-not-working-outage-b2867367.html We are currently trying to manage the situation to get the servers back up to date quicker, and apologies for the issue, but unfortunately it was out of our control. Kind Regards, Dan
Nov. 12, 2025
Great service. Took care of my issue right away even though the problem was caused by me.
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