TrustReviews: Product Reviews
Collect product reviews & UGC. Amazon and Aliexpress importer
Rating
4.8
feedback
291
chart
#1,056
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
32%
-
Less than a month
28%
-
Less than a year
26%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. Positive aspects include excellent customer service, quick issue resolution, and helpful support team members like Shahroz, Ahsan, and Ebrahim. Users appreciate the ease of use of the app, especially in importing reviews from platforms like Amazon. The app's design and functionality are also praised, with many mentioning that it enhances the look of their store and boosts customer trust. On the other hand, negative reviews highlight issues with the app not working properly, difficulties in leaving reviews on the site, and concerns about pricing and billing discrepancies. Some users expressed frustration with review import limitations and perceived tactics to push them towards paid plans.
Highlights
Review RSS Feed
All reviews
Feb. 25, 2026
Bonne application avec une hotline réactive.
Merci beaucoup pour votre avis ! Nous sommes ravis que vous appréciez l’application et notre support réactif. Nous restons bien sûr à votre disposition si vous avez la moindre question 😊
Nov. 19, 2025
I was contacted by a client who was asking how to leave a review on my site and was frustrated with the instructions. I went to my site and noticed that the stars and leave a review were no longer appearing. I attempted to log back in to my admin, and the app would not load. I opened another browser and looked at my listings, and all of my reviews are gone. I had previously contacted their support on multiple occasions regarding other issues, and those were unsuccessful. I recommend that you weigh all other options and use them as a last resort.
Apologies for this, Cloudfare had an outage yesterday and our servers are under a huge amount of load trying to catch up. https://www.independent.co.uk/tech/cloudflare-down-twitter-not-working-outage-b2867367.html We are currently trying to manage the situation to get the servers back up to date quicker, and apologies for the issue, but unfortunately it was out of our control. Kind Regards, Dan
Nov. 12, 2025
Great service. Took care of my issue right away even though the problem was caused by me.
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