TrustReviews: Product Reviews
Collect product reviews & UGC. Amazon and Aliexpress importer
Rating
4.7
feedback
299
chart
#1,212
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
32%
-
Less than a month
28%
-
Less than a year
25%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. Positive aspects include excellent customer service, quick issue resolution, and helpful support team members like Shahroz, Ahsan, and Ebrahim. Users appreciate the ease of use of the app, especially in importing reviews from platforms like Amazon. The app's design and functionality are also praised, with many mentioning that it enhances the look of their store and boosts customer trust. On the other hand, negative reviews highlight issues with the app not working properly, difficulties in leaving reviews on the site, and concerns about pricing and billing discrepancies. Some users expressed frustration with review import limitations and perceived tactics to push them towards paid plans.
Highlights
Review RSS Feed
All reviews
Feb. 25, 2026
Bonne application avec une hotline réactive.
Merci beaucoup pour votre avis ! Nous sommes ravis que vous appréciez l’application et notre support réactif. Nous restons bien sûr à votre disposition si vous avez la moindre question 😊
Feb. 2, 2026
the app does not work well, and it seems that it is sneakily engineered like that especially for those using the free version. Im trying to import amazon reviews with pictures but it does not allow me to make that happen. the app has only imported three reviews out of 54 which have photos, and the three which it has imported dont show the photos from the review in my product page. it seems the app developers have done this on purpose. everytime I try importing new reviews with photos even from a different page, it says that they are duplicated reviews, which they are not. this is not the first time im experiencing this. It seems all this review import apps do these sneaky things to frustrate people and force them to purchase their paid plans. some of us are just starting out and would appreciate to have an app that functions properly especially in regards to review imports, especially amazon photo review imports. Then after we have seen that the app works well and we start bringing in revenue from sales, we would be more than happy to pay for the app. I know I would.
Hi Nuviva, sorry for your experience. We are not trying to sneakily do anything for free paid plan users. Amazon does not support review exports directly and therefore we rely on a third party tool to scrape the reviews, which was experiencing issues at the time you were trying to import your reviews. We have been been working on resolving this but unfortunately there is no quick and easy fix if a third party provider is experiencing issues.
Nov. 19, 2025
I was contacted by a client who was asking how to leave a review on my site and was frustrated with the instructions. I went to my site and noticed that the stars and leave a review were no longer appearing. I attempted to log back in to my admin, and the app would not load. I opened another browser and looked at my listings, and all of my reviews are gone. I had previously contacted their support on multiple occasions regarding other issues, and those were unsuccessful. I recommend that you weigh all other options and use them as a last resort.
Apologies for this, Cloudfare had an outage yesterday and our servers are under a huge amount of load trying to catch up. https://www.independent.co.uk/tech/cloudflare-down-twitter-not-working-outage-b2867367.html We are currently trying to manage the situation to get the servers back up to date quicker, and apologies for the issue, but unfortunately it was out of our control. Kind Regards, Dan
Nov. 12, 2025
Great service. Took care of my issue right away even though the problem was caused by me.
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