TrustReviews: Product Reviews
Product reviews app for Shopify stores
Rating
4.7
feedback
299
chart
#1,135
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
33%
-
Less than a month
26%
-
Less than a year
25%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App are quite mixed. While some users praise the excellent customer service and quick problem resolution, others have faced issues with the app not working properly, losing reviews, and experiencing difficulties with the pricing. Positive themes include great customer support, quick issue resolution, ease of use, and helpful features. On the other hand, negative themes include technical issues, disappearing reviews, and concerns about the app's pricing and functionality.
Highlights
Review RSS Feed
All reviews
Nov. 19, 2025
I was contacted by a client who was asking how to leave a review on my site and was frustrated with the instructions. I went to my site and noticed that the stars and leave a review were no longer appearing. I attempted to log back in to my admin, and the app would not load. I opened another browser and looked at my listings, and all of my reviews are gone. I had previously contacted their support on multiple occasions regarding other issues, and those were unsuccessful. I recommend that you weigh all other options and use them as a last resort.
Apologies for this, Cloudfare had an outage yesterday and our servers are under a huge amount of load trying to catch up. https://www.independent.co.uk/tech/cloudflare-down-twitter-not-working-outage-b2867367.html We are currently trying to manage the situation to get the servers back up to date quicker, and apologies for the issue, but unfortunately it was out of our control. Kind Regards, Dan
Nov. 12, 2025
Great service. Took care of my issue right away even though the problem was caused by me.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more