TrustReviews: Product Reviews for Shopify

TrustReviews: Product Reviews

Collect product reviews & UGC. Amazon and Aliexpress importer

Rating

4.8

feedback

289

Reviews

chart

#1,496

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    31%
  • Less than a month
    28%
  • Less than a year
    26%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting the excellent customer service and quick support provided by the team. Users appreciate the responsiveness of the support staff, with many mentioning specific team members who helped them resolve issues efficiently. The app is praised for its ease of use, functionality, and the ability to import reviews from platforms like Amazon. Customers also mention that the app enhances the appearance of their product pages with customer reviews and photos, boosting credibility and trust. However, there are a few negative reviews mentioning issues with pricing, technical difficulties, and concerns about missing reviews.

Highlights

Excellent customer service and quick support
Ease of use and functionality
Importing reviews from other platforms
Enhancing product pages with reviews and photos
Issues with pricing and technical difficulties

Rating Breakdown

  • 5
    95% (275 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 93% (270)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 9, 2026

Perfect assistance with tech support and resolving all backend questions and issues. I really appreciate the support. Please keep it up. KC Hardware Carlos Maleville (818) 497-0145

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Bonne application avec une hotline réactive.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis ! Nous sommes ravis que vous appréciez l’application et notre support réactif. Nous restons bien sûr à votre disposition si vous avez la moindre question 😊

1 / 5 Share

Nov. 19, 2025

I was contacted by a client who was asking how to leave a review on my site and was frustrated with the instructions. I went to my site and noticed that the stars and leave a review were no longer appearing. I attempted to log back in to my admin, and the app would not load. I opened another browser and looked at my listings, and all of my reviews are gone. I had previously contacted their support on multiple occasions regarding other issues, and those were unsuccessful. I recommend that you weigh all other options and use them as a last resort.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Apologies for this, Cloudfare had an outage yesterday and our servers are under a huge amount of load trying to catch up. https://www.independent.co.uk/tech/cloudflare-down-twitter-not-working-outage-b2867367.html We are currently trying to manage the situation to get the servers back up to date quicker, and apologies for the issue, but unfortunately it was out of our control. Kind Regards, Dan

5 / 5 Share

Nov. 12, 2025

Great service. Took care of my issue right away even though the problem was caused by me.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Fijne app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

All reviews

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