TrustReviews: Product Reviews
The reviews for the TrustReviews Shopify App are overwhelmingly positive, with users praising the fair pricing, attractive sections, and excellent customer support provided by the team. Customers appreciate the quick and effective assistance they receive, with mentions of specific support team members like Shahroz, Ahsan, and Ebrahim who have been instrumental in resolving issues and guiding users through the app's features. The app is commended for its ease of use, quick setup, and the ability to import reviews from platforms like Amazon, enhancing the credibility of online stores. However, there are a few negative reviews highlighting issues with instructions, disappearing reviews, and pricing concerns. Overall, TrustReviews is highly recommended for its functionality, design, and responsive customer service.
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Der Preis ist fair, die sections sehen gut aus und der Support hat super geholfen.
Perfect assistance with tech support and resolving all backend questions and issues. I really appreciate the support. Please keep it up. KC Hardware Carlos Maleville (818) 497-0145
Bonne application avec une hotline réactive.
Merci beaucoup pour votre avis ! Nous sommes ravis que vous appréciez l’application et notre support réactif. Nous restons bien sûr à votre disposition si vous avez la moindre question 😊
I was contacted by a client who was asking how to leave a review on my site and was frustrated with the instructions. I went to my site and noticed that the stars and leave a review were no longer appearing. I attempted to log back in to my admin, and the app would not load. I opened another browser and looked at my listings, and all of my reviews are gone. I had previously contacted their support on multiple occasions regarding other issues, and those were unsuccessful. I recommend that you weigh all other options and use them as a last resort.
Apologies for this, Cloudfare had an outage yesterday and our servers are under a huge amount of load trying to catch up. https://www.independent.co.uk/tech/cloudflare-down-twitter-not-working-outage-b2867367.html We are currently trying to manage the situation to get the servers back up to date quicker, and apologies for the issue, but unfortunately it was out of our control. Kind Regards, Dan
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