TrustReviews: Product Reviews for Shopify

TrustReviews: Product Reviews

Collect product reviews & UGC. Amazon and Aliexpress importer

Rating

4.8

feedback

287

Reviews

chart

#1,331

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    31%
  • Less than a month
    28%
  • Less than a year
    26%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support and quick resolution of issues. Many users highlighted the helpfulness of the support team, mentioning specific names like Shahroz, Ahsan, and Ebrahim who provided efficient and effective assistance. Users appreciated the app's user-friendly interface and the ability to import reviews from platforms like Amazon, enhancing the credibility of their stores. The app's design and customization options were also commended, with users mentioning that it seamlessly integrated with their store's aesthetic. However, there were a few negative reviews mentioning issues with instructions, disappearing reviews, and pricing concerns.

Highlights

Positive customer support and quick issue resolution
User-friendly interface and review import functionality
App design and customization options
Negative feedback on instructions, disappearing reviews, and pricing concerns

Rating Breakdown

  • 5
    95% (273 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (8 ratings)

Reviews with Text

  • 93% (267)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 9, 2026

Perfect assistance with tech support and resolving all backend questions and issues. I really appreciate the support. Please keep it up. KC Hardware Carlos Maleville (818) 497-0145

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Bonne application avec une hotline réactive.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis ! Nous sommes ravis que vous appréciez l’application et notre support réactif. Nous restons bien sûr à votre disposition si vous avez la moindre question 😊

1 / 5 Share

Nov. 19, 2025

I was contacted by a client who was asking how to leave a review on my site and was frustrated with the instructions. I went to my site and noticed that the stars and leave a review were no longer appearing. I attempted to log back in to my admin, and the app would not load. I opened another browser and looked at my listings, and all of my reviews are gone. I had previously contacted their support on multiple occasions regarding other issues, and those were unsuccessful. I recommend that you weigh all other options and use them as a last resort.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Apologies for this, Cloudfare had an outage yesterday and our servers are under a huge amount of load trying to catch up. https://www.independent.co.uk/tech/cloudflare-down-twitter-not-working-outage-b2867367.html We are currently trying to manage the situation to get the servers back up to date quicker, and apologies for the issue, but unfortunately it was out of our control. Kind Regards, Dan

5 / 5 Share

Nov. 12, 2025

Great service. Took care of my issue right away even though the problem was caused by me.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Fijne app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

All reviews

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