TrustReviews: Product Reviews
Product reviews app for Shopify stores
Rating
4.9
feedback
744
chart
#300
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
17%
-
Less than a month
27%
-
Less than a year
45%
-
More than a year
1%
Reviews Summary
The reviews for this Shopify App overwhelmingly praise the exceptional customer service provided by the team members, including Ahsan, Shahroz, and Ebrahim. Customers highlight the quick response times, efficient problem-solving, and clear communication during interactions with the support team. The app itself is lauded for its ease of use, affordable pricing, and the availability of a free plan. Users appreciate the layout of reviews on their websites and the seamless integration of the app into their online stores. However, some reviews mention minor issues with initial setup or importing data, although these were promptly resolved by the responsive customer service team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 18, 2024
It is a must-have and highly recommended app for all website/business owners.
May 17, 2024
I have enjoyed using this platform and the support has been awesome! Thanks for the help today from Shahroz.
May 17, 2024
Seamless User-friendly integration with immediate support. Would recommend!
May 15, 2024
Since Shopify took away the Product Review app I was in need of a new one. I had backed up my product reviews per Shopify's advice to a CSV file. I had started a 14 day free trial on the Basic plan and found that the number of reviews allowed to upload was quite small. In the meantime I was having a lot of trouble getting TrustReview to work in my Shopify store. Starting a chat, I was skeptical about the whole thing ever working for me but I was sent a collaborator request from TrustReview and within 3 hours I was up and running. They did all of the work for me on their side. Their service was so magnificent that I upgraded my app and now I have all of my previous reviews up and running. I love the fact that TrustReview automatically sends out review requests to my customers! High quality product with unmatched service! What's not to love?!?
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