Elaina Marie Beauty review for TrustReviews: Product Reviews
May 5, 2024
I thought I had everything setup correctly but the write review option just wasn't showing up. The app conveniently alerted me to this with a contact us link. The chat bot estimate for time-to-reply was about 34 mins but I was contacted within just a min or two by Sharoz. Sharoz was able to resolve my issue very quickly. I missed a line of code in a product template. He added it and sent a screenshot showing were the change was made. The issue was resolved in just a couple of minutes. Service was prompt, professional, polite, and competent. Thank you!