Rating

4.9

feedback

265

Reviews

chart

#379

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    23%
  • Less than a month
    26%
  • Less than a year
    32%
  • More than a year
    5%

Reviews Summary

The reviews for the TrustShop app are overwhelmingly positive, with users praising the user-friendly interface, excellent customer support, and helpful features related to product reviews. Many users specifically mentioned the quick and responsive assistance they received from the support team, with names like Anna and Ryan being highlighted for their exceptional service. Customers also appreciated the customization options available in the app and the ease of installation. However, there were a few mentions of minor bugs or issues that were quickly resolved by the support team.

Highlights

Positive feedback on user-friendly interface and customer support
Quick and responsive assistance from support team
App features related to product reviews and customization
Minor bugs or issues quickly resolved by support team

Rating Breakdown

  • 5
    92% (244 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 74% (197)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 23, 2025

Great review app. Very helpful customer support!

Store

Z!NGHA

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

TrustShop serves well as a basic and reliable review solution. It offers the essential features required to collect post-order reviews, including automated review requests, star ratings, customer comments, and front-end display of reviews on the storefront. This is the second Shopify app from TrustShop that I have implemented on my store. The email support from Daniel, the founder of TrustShop, has been excellent and very personal in approach, which is truly appreciated. Looking forward to continued improvements. Vivek

Using app

About 1 hour

Total reviews

40

Average rating

4.7

3 / 5 Share

Dec. 20, 2025

NO ME QUIERE ABRIR

Using app

Over 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

Dec. 19, 2025

We are very happy and satisfied with this app! They have really good features, but overall - their customer support is great, very fast and very detailed. We will continue to use the app in the future! Also, I'd like to point out one key detail - they are constantly updating and improving the app, which is a good sign for us, as regular users. Paid plan is good value, just to add. Cheers!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 19, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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