TrustShop: Product Reviews
TrustShop – Product Reviews App for Shopify
Rating
4.9
feedback
265
chart
#379
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
14%
-
Less than a day
23%
-
Less than a month
26%
-
Less than a year
32%
-
More than a year
5%
Reviews Summary
The reviews for the TrustShop app are overwhelmingly positive, with users praising the user-friendly interface, excellent customer support, and helpful features related to product reviews. Many users specifically mentioned the quick and responsive assistance they received from the support team, with names like Anna and Ryan being highlighted for their exceptional service. Customers also appreciated the customization options available in the app and the ease of installation. However, there were a few mentions of minor bugs or issues that were quickly resolved by the support team.
Highlights
All reviews
Dec. 23, 2025
TrustShop serves well as a basic and reliable review solution. It offers the essential features required to collect post-order reviews, including automated review requests, star ratings, customer comments, and front-end display of reviews on the storefront. This is the second Shopify app from TrustShop that I have implemented on my store. The email support from Daniel, the founder of TrustShop, has been excellent and very personal in approach, which is truly appreciated. Looking forward to continued improvements. Vivek
Dec. 19, 2025
We are very happy and satisfied with this app! They have really good features, but overall - their customer support is great, very fast and very detailed. We will continue to use the app in the future! Also, I'd like to point out one key detail - they are constantly updating and improving the app, which is a good sign for us, as regular users. Paid plan is good value, just to add. Cheers!
Dec. 19, 2025
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more