Rating

4.9

feedback

289

Reviews

chart

#807

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    20%
  • Less than a month
    27%
  • Less than a year
    30%
  • More than a year
    8%

Reviews Summary

The TrustShop app has received overwhelmingly positive reviews from users, with many praising the exceptional customer service and support provided by the team, particularly mentioning Anna. Users appreciate the ease of use, quick response times, and personalized assistance in resolving any issues. The app is commended for its user-friendly interface, customizable features, and the ability to display reviews effectively on Shopify stores. Some users highlighted the value for money, continuous updates, and the automation of review collection, making it a convenient solution for ecommerce merchants. However, a few users mentioned minor issues such as limited language options and occasional bugs.

Highlights

Exceptional customer service and support, particularly from Anna
User-friendly interface and customizable features
Value for money and continuous updates
Automation of review collection
Minor issues like limited language options and occasional bugs

Rating Breakdown

  • 5
    93% (268 ratings)
  • 4
    4% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 73% (210)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 18, 2026

The Team are amazing, The Best App Ever!!!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

The customer service is superb

Store

Grlvibe

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

The support is always here for help. I really appreciate Anna's professionalism!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2026

いつも迅速に対応していただきありがとうございます。時差を感じさせないほどスピーディーなサポートで、安心して利用することができています。 現状では修正できない箇所もあるため、今後のアップデートで対応できるようになると嬉しいです。 開発チームの皆さま、引き続きよろしくお願いいたします! Thank you for always responding so quickly. Your support is so prompt that I don’t even notice the time difference, which gives me peace of mind when using the service. There are some areas that can’t be fixed at the moment, so I’d be happy if they could be addressed in future updates. To the entire development team, I look forward to your continued support!

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 3, 2026

"Muy buen producto. Ayuda mucho a controlar los tirones, aunque mi perro aún tiene sus momentos de emoción, el arnés lo gestiona mucho mejor. Se ve de buena calidad y fácil de poner y quitar. El envío fue rápido." - Ana R.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

All reviews

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