Rating

4.9

feedback

282

Reviews

chart

#787

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    22%
  • Less than a month
    26%
  • Less than a year
    32%
  • More than a year
    7%

Reviews Summary

The TrustShop app has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by Anna and the team. Users appreciate the user-friendly interface of the app, the ability to customize details easily, and the prompt assistance received for any queries or issues. The app offers essential features for collecting post-order reviews, including automated review requests, star ratings, and customer comments. The support team, especially Anna and Ryan, is commended for their responsiveness, patience, and personalized assistance. Users also highlight the continuous updates and improvements made to the app, indicating good value for money and a reliable review solution.

Highlights

Positive customer support experience, User-friendly interface, Easy customization options
Essential features for collecting reviews, Prompt assistance for queries, Continuous updates and improvements
Excellent value for money, Reliable review solution

Rating Breakdown

  • 5
    92% (260 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 74% (208)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 27, 2026

Thanks for your support and helpful suggestions Anna!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Using app

Almost 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Jan. 23, 2026

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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