All reviews

Rating Breakdown

  • 5
    88% (304 ratings)
  • 4
    9% (30 ratings)
  • 3
    2% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

July 10, 2024

I've been contacting their customer service, but no one has responded.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Dear Seventeen, Thank you for your feedback. We apologize for any inconvenience you may have experienced. We understand your frustration regarding the response time. Our records indicate that you contacted us at 5:26 PM, and we responded at 7:00 PM, within our typical response window. However, it seems that there was a delay in you receiving our reply. We are investigating this issue to ensure it does not happen again in the future. Customer satisfaction is our top priority, and we are committed to providing prompt and efficient support. If there are any unresolved issues or further assistance needed, please feel free to reach out directly to our support team, and we will make sure to address your concerns immediately. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Best regards.

1 / 5 Share

May 23, 2024

Hello, I would like it to be possible to only allow the posting of reviews by customers and not by anyone, but the app seems to not have that option

Using app

About 11 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hello, my name is Jenny. First of all, sorry that you had a really bad experience with our application. Regarding the function you want, our application provides a function that only customers can review. You can turn off the write review button on the write reviews form of the widget box by doing the following: https://prnt.sc/IooOIkC8Cp44 I hope this information reaches you and that it will help you use our application more effectively

1 / 5 Share

April 11, 2024

The reviews won't load and I don't know what else to do. I might need help

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hello, my name is Jenny. I am very sorry that you had a bad experience with our application. I hope you can provide us with more detailed information so that we can investigate the issue for you. Please contact us via email at [email protected]. We always offer free customer support services, so if you have any issues related to using the app, please let us know. We will assist you.