TrustShop: Product Reviews
Build trust with product review app testimonial & star rating
Rating
4.9
feedback
281
chart
#787
All reviews
Review RSS Feed
July 11, 2024
Great service! Integration with our theme was slightly more complicated, and I was assisted an had the app live on our site in short order.
July 10, 2024
I've been contacting their customer service, but no one has responded.
Dear Seventeen, Thank you for your feedback. We apologize for any inconvenience you may have experienced. We understand your frustration regarding the response time. Our records indicate that you contacted us at 5:26 PM, and we responded at 7:00 PM, within our typical response window. However, it seems that there was a delay in you receiving our reply. We are investigating this issue to ensure it does not happen again in the future. Customer satisfaction is our top priority, and we are committed to providing prompt and efficient support. If there are any unresolved issues or further assistance needed, please feel free to reach out directly to our support team, and we will make sure to address your concerns immediately. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Best regards.
July 9, 2024
July 8, 2024
March 22, 2025
My experience with the App has been excellent and very easy to use. Importing from our previous trust app was also really smooth. very happy.
Dear valued merchant, Thank you for your detailed and thoughtful review! We're delighted to hear that you found TrustShop excellent and easy to use, particularly the import process from your previous app. Your suggestion about adding CSV export functionality for better review management is valuable feedback. We're constantly working to improve our features, and this is definitely something we'll consider for future updates. Thank you for helping us make TrustShop even better! Best regards, The TrustShop Team
June 20, 2024
June 14, 2024
J'avais un soucis pour installer le widget de l'application sur ma boutique, et Anna a été très réactive et l'a installé pour moi à ma convenance.
June 12, 2024
Easy to install, and I can upload customer reviews from the manufacturers websites about the yarns I sell.
Dear valued merchant, Thank you for your positive review! We're glad you found TrustShop easy to install and that our review upload feature is helping you showcase product information from manufacturers. This kind of flexibility is exactly what we aim to provide for specialty retailers like yourself. We'll continue to enhance our features to support your business needs! Best regards, The TrustShop Team
June 11, 2024
Great app..wanted to check if we can filter the feedbacks based on few criterias
June 9, 2024
June 2, 2024
June 1, 2024
My experience so far has been very good. The only issue I have is the ability to show all reviews to customers. Allowing the widget to be used multiple times on a page would complete my needs through the tool.
Dear valued merchant, Thank you for your thoughtful review and valuable feedback! We're glad your overall experience has been very good. Your suggestion about allowing multiple widget instances on a single page is excellent feedback that we'll take into consideration for future updates. We appreciate specific feature requests like this as they help us improve TrustShop to better serve our merchants' needs. We'll keep you updated on any developments in this area. Best regards, The TrustShop Team