TrustShop: Product Reviews
TrustShop – Product Reviews App for Shopify
Rating
4.9
feedback
257
chart
#388
All reviews
Review RSS Feed
May 6, 2024
Best customer service I've ever experienced here. Ran into an issue during install and they got it fixed up and running in no time. The app itself seems to work quite well so far too.
May 6, 2024
This app can also be set in Japanese. It has the features necessary for a review app. Among the free apps, it is very easy to use.
Dear valued merchant, Thank you for your detailed review! We're pleased that you appreciate our multi-language support, including Japanese, and find our features comprehensive. We believe that powerful review management tools should be accessible and easy to use, regardless of language preference. We'll continue to enhance our localization and user-friendly features! Best regards, The TrustShop Team
May 4, 2024
May 2, 2024
Muy intuitiva, fácil de usar, buenos resultados. Muchas opciones de configuración como los correos electrónicos y descuentos.
May 1, 2024
June 14, 2025
Really fast and efficient response and solution to my issue! Much appreciated :) The person I dealt with actually ended up fixing the issue for me as I couldn’t get my head around it! Gave them user permissions, easy!
April 27, 2024
Great review app and great team to deal with. This review app is very nice and has made my website more intuitive with photo and video reviews. 5 star all around.
April 25, 2024
The customer service is quite good and fast responsive. So far i can see the app works well. it has the function to send emails to remind the buyer to leave reviews. that's nice!
Nov. 17, 2025
its easy to use and awesome. The support is active and helpful as well.
Store
My Store
Using app
Over 1 year
April 22, 2024
was having trouble with getting review function on, i do have Omnisend who tried but dont offer very much help. so i tried with trustshop who helped in setting this feature up, Jenny was outstanding and very quick and also very helpful. Thank you Jenny.
April 21, 2024
I swapped over to TrustShop after Shopify announced that they were retiring their "Product Reviews" app. I wish I would have swapped over sooner! TrustShop's product reviews app is way more versatile, gives customers a better sorting / filtering experience, and looks much better on our product pages. Not only that, but the TrustShop support team has been super helpful. They even went directly into my store to help fix some issues I was having with text colors. The only thing I wish this app had were a few more controls over text color settings (some problems arose since our website is primarily dark background with white text) but they informed me that these improvements will be added in the next update to TrustShop. I highly recommend!
Thank you for your kind words and fantastic review! We're delighted to know that TrustShop is helping your business thrive. Your feedback motivates us to keep improving our app.
April 21, 2024
lovely app and very easy to use, had a small concern when I set it up but was quickly sorted by the customer service people who made sure I had done it all correctly highly reccommend this app, its great and within minutes of putting it on my site I had reviews coming in. thank you
April 19, 2024
I had issues replacing the previous app's stars as they were still showing up in addition to the new app. Jenny Ann helped me and even sent me a video of how to fix the issue if it should occur again. Thank you so much!
Your 5-star review is a huge motivation for us, and we're thrilled to hear that Jenny Ann was able to assist you in resolving the issue effectively. We always strive to ensure that every customer experience is smooth and free of any unwanted glitches. If you encounter any other issues or need further assistance, please don't hesitate to reach out to us. We're always here to help. Thank you for taking the time to share your experience with the community!
April 7, 2024
Great app that works well with my store. I had to make contact to help with putting a star rating summary at the top of the product page and I was emailed back very quickly with some code that I could apply. Highly recommended