All reviews

Rating Breakdown

  • 5
    92% (234 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (4 ratings)

Reviews with Text

  • 74% (188)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 19, 2025

I was trying out this plugin and spent a long time struggling to figure out how to use it. Then, a staff member proactively sent me an email to help solve my problem—I was really touched. They even taught me how to modify the star display. They were so helpful that I want to give this plugin a full 5-star rating.

Using app

About 19 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Customer service is great, and very helpful

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

So, I am not real technology oriented with some of the more intricate things. I needed help with setting up reviews, products reviews, etc. Ryan was awesome! Some apps tell you that they have great support/customer service, and when you really need them, they flunk. TrustShop has definitely proven to me that they are what they say. I asked for help, and was chatting with Ryan within 10 minutes. He took and had things set up for me within 30 minutes, and it would have taken me SO much longer. If you are looking for reliable, helpful and pleasant support, you will get it from TrustShop. I will say that I am not easy to please as I have been in the customer service industry for over 45 years. They earned their 5 stars and would get more if it was possible. Thank you!!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

super app, toller support

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Staff were excellent resolving a layout issue with one of the review widgets. Great communication and friendly service. App is great allowing my customers to leave reviews. Features are great and overall positive experience setting up app etc.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

love this app so much and to see my reviews is amazing - great support from Anna installing the app when I got stuck Highly recommend

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Store

SPARK.

Using app

About 8 hours

Total reviews

14

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

TrustShop is an amazing app! It was very easy to install and set up, and the support team was incredibly helpful and responsive whenever I had a question. Now the reviews are displayed perfectly on my store, and they really help build trust with my customers. I highly recommend TrustShop to anyone who wants a simple and effective reviews solution for Shopify.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Very good app with a lot of features, the customer support is also very helpful!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

962 avis

Store

Mi tienda

Using app

37 minutes

5 / 5 Share

Sept. 23, 2025

Exceptional Customer service!

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 29, 2025

Excellent value - nearly infinite customizability, and a responsive development team that really cares. Some of the best money I've spent on a plugin since using Shopify. 10/10

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 21, 2025

The app has all the features I want. The support is prompt and courteous—truly excellent. Thank you, Anna. It's an app I can use with confidence.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Perfect app, super kind and very fast support! They handled all our issues in a very short term. Especially big up for Anna at support! :)

Store

My Store

Using app

About 23 hours

5 / 5 Share

Sept. 17, 2025

The response from the help center was quick, and I was able to implement the review display I wanted. I am very satisfied.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Works great!

Store

Belivo

Using app

1 day

Total reviews

4

Average rating

5.0