TrustShop: Product Reviews
TrustShop – Product Reviews App for Shopify
Rating
4.9
feedback
256
chart
#391
All reviews
Review RSS Feed
July 27, 2024
July 25, 2024
quite good to use
Dear valued merchant, Thank you for your positive feedback! We're glad you're finding TrustShop easy to use. We're always working to improve our user experience and welcome any specific suggestions you might have. Best regards, The TrustShop Team
July 22, 2024
July 21, 2024
should had installed this before its completely customisable and everything is Free
Dear valued merchant, Thank you for your enthusiastic review! We're delighted that you're finding value in our free features and customization options. We believe in making powerful review management tools accessible to all merchants. Thank you for choosing TrustShop - we'll continue to maintain this balance of flexibility and accessibility! Best regards, The TrustShop Team
July 17, 2024
July 16, 2024
July 15, 2024
July 14, 2024
Fantastic team, especially Ryan he is just fantastic better than all the review products primarily because of their support
July 11, 2024
Great service! Integration with our theme was slightly more complicated, and I was assisted an had the app live on our site in short order.
July 10, 2024
I've been contacting their customer service, but no one has responded.
Dear Seventeen, Thank you for your feedback. We apologize for any inconvenience you may have experienced. We understand your frustration regarding the response time. Our records indicate that you contacted us at 5:26 PM, and we responded at 7:00 PM, within our typical response window. However, it seems that there was a delay in you receiving our reply. We are investigating this issue to ensure it does not happen again in the future. Customer satisfaction is our top priority, and we are committed to providing prompt and efficient support. If there are any unresolved issues or further assistance needed, please feel free to reach out directly to our support team, and we will make sure to address your concerns immediately. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Best regards.
July 9, 2024
July 8, 2024