Rating

4.6

feedback

255

Reviews

chart

#431

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    49%
  • Less than a day
    24%
  • Less than a month
    19%
  • Less than a year
    7%
  • More than a year
    0%

Reviews Summary

The reviews for the TrustZ Shopify App are mostly positive, with users praising its ability to boost sales, enhance customer trust, and improve the overall professional look of their stores. Many users appreciate the features like trust badges, payment icons, countdown timers, and popups that create urgency and increase conversions. The app is described as easy to set up, beginner-friendly, and effective in enhancing the shopping experience for customers. However, there are a few negative reviews mentioning issues with settings not being visible in the browser, payment badges not working, and concerns about transparency regarding premium features and customer support responsiveness.

Highlights

Positive feedback on boosting sales and customer trust
Ease of use and setup
Professional look and enhanced customer experience
Issues with settings visibility and payment badges
Transparency and customer support concerns

Rating Breakdown

  • 5
    83% (211 ratings)
  • 4
    9% (23 ratings)
  • 3
    2% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    6% (15 ratings)

Reviews with Text

  • 73% (186)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 23, 2026

Using app

3 months

Total reviews

4

Average rating

5.0

1 / 5 Share

March 4, 2026

Settings lassen sich im Browser nicht bearbeiten. Einzelne Funktionen sind im Theme / Shop nicht sichtbar, werden im Admin Backend jedoch als aktiv dargestellt. Fühlt sich nicht gut an damit zu arbeiten.

Using app

About 2 hours

Total reviews

3

Average rating

1.0

Developer Reply

Hi there, We're so sorry for the inconvenience you experienced and want to take a closer look to help you resolve this as soon as possible. In many cases, this can be related to theme compatibility or a small configuration issue that we can quickly fix. Therefore, can you kindly let us know the theme you are currently using and the feature you want to use in TrustZ? Once we have this information, we’ll investigate immediately and help make sure everything works correctly in your store. Look forward to having your response. Best regards, TrustZ Support team

5 / 5 Share

Feb. 4, 2026

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Using app

11 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 28, 2026

Love it

Using app

7 minutes

Total reviews

1

Average rating

5.0

All reviews

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