Rating

4.8

feedback

47

Reviews

chart

#3,790

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    2%
  • Less than a month
    17%
  • Less than a year
    70%
  • More than a year
    4%

Reviews Summary

The reviews for the TryNow Shopify App are overwhelmingly positive, with users praising the responsive and knowledgeable support team, ease of integration, and positive impact on conversions and customer experience. Users appreciate the simplicity of the setup process and the helpful guidance provided by the team. The app is described as a game-changer for increasing average order value (AOV) and conversion rates, with many highlighting the positive feedback from customers and the seamless integration with their online stores. However, there are a few mentions of challenges with custom store themes and some delays in customer support responses.

Highlights

Responsive and knowledgeable support team
Positive impact on conversions and customer experience
Ease of integration
Challenges with custom store themes
Delays in customer support responses

Rating Breakdown

  • 5
    91% (43 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 20, 2024

The TryNow team has been wonderful to work with! They are very attentive and clearly worked so hard to make sure we were taken care of. We had some hiccups along the way and Jen and Alicia were extremely helpful in making sure we had solutions and alternative options to get us on track. I am grateful for their patience and communication during the set up. Would highly recommend this team and service!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

TryNow has been an absolute game-changer for our business. The app is incredibly user-friendly, and the customer support team is exceptional! Ben and Alicia provided very prompt and productive support, guiding us through the process and addressing all our questions. TryNow Team has customized the collections page for us, and did the incredible coding work in a day! We highly recommend TryNow to any retailer looking to enhance their online shopping experience.

Store

DOLAN

Using app

16 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Super responsive team and great app to increase AOV and CVR!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

This has been a great app for our company! We are very pleased so far. The representatives are responsive and friendly. The interface is easy to use and informative. We would recommend this to others!

Using app

3 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Sept. 15, 2024

Working with TryNow has been great – their support (we spoke to Luisa) is easy to reach and always responds with helpful information. The setup was super simple; we currently use TryNow for a renting functionality and had multiple customizations we had to do to get TryNow working exactly the way we wanted it to – the team was there with us at every step. I can't stress enough how helpful the support is at TryNow. We're very happy we chose TryNow, and are looking forward to working with them for a long time yet!

Using app

About 2 months

Total reviews

4

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more