Rating

4.2

feedback

47

Reviews

chart

#6,031

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    4%
  • Less than a month
    15%
  • Less than a year
    72%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are quite polarized, with some users expressing extreme dissatisfaction while others are highly impressed with the app's performance. The negative reviews highlight issues such as the app causing website malfunctions, poor customer support, and difficulties with implementation. On the other hand, positive reviews emphasize significant increases in conversion rates and average order value, excellent customer service, and the app's user-friendly interface. Overall, the app seems to have a significant impact on businesses that successfully integrate it, but there are challenges with compatibility and support that some users have faced.

Highlights

Website Malfunctions, Compatibility Issues, Poor Customer Support
Increased Conversion Rates, Higher Average Order Value, User-Friendly Interface
Excellent Customer Service, Positive Business Impact, Integration Challenges

Rating Breakdown

  • 5
    89% (42 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (4 ratings)

Reviews with Text

  • 98% (46)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 6, 2026

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

More than app, a full stack service partner. Working with the team has been phenomenal. They not only made the onboarding process easy, their continued support is world class. The platform is delivering exactly as described with positive impacts across sales metrics. Would not hesitate to refer any merchant who is interested. Recommended with confidence!

Store

RELAY

Using app

About 2 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 10, 2025

STAY AWAY FROM THIS APP. Trynow basically broke our website for a few months. The reason being is because their software doesn't play nicely with Shopify and it was hard to spot that it was their software causing the issue (which is why the issue went on for so long). Costing us high 6-fig, possibly 7-fig losses in revenue. In addition to the app breaking our digital ecosystem, their dashboard is misleading and their team/dashboard will encourage you to lean more into the app than is logical. The biggest shock of this entire thing was their refusal to refund the trynow fees from this terrible experience. These fees were a fraction of the total financial losses we suffered from the app. For reference we are a digitally savvy, fairly large, digitally native brand. With lots of experience using shopify apps. This was the worst app experience we have had in 8yrs on shopify.

Store

Ogee

Using app

5 months

Total reviews

8

Average rating

4.5

1 / 5 Share

June 13, 2025

it was buggy and still showed that the customer had to pay for the product. then it wouldn't allow me to de-select certain products. When I had to uninstall it it reuined my website

Using app

About 2 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

March 4, 2025

Love this app!! It has increased my CVR by 2.5x and my AOV is up 30%! Actually insane. One of the best apps I have found that has changed the entire trajectory of the brand. This solves the biggest issue for consumers by taking all the risk out for them and only seeing upside for 7-Figure Brands like mine! Stoked!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

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