TryNow: Try Before You Buy
Try Before You Buy for Shopify Brands
Rating
5.0
feedback
37
chart
#340
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The reviews for the TryNow Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Users appreciate the seamless setup process, quick responses to queries, and the dedication of the TryNow team in helping them integrate the app effectively. Many merchants have praised specific team members like Ali, Jennifer, and Elena for their outstanding support and responsiveness. The app itself is described as a game-changer, increasing conversion rates, reducing price sensitivity, and offering customers a try-before-you-buy option. Users have noted significant improvements in customer engagement, sales, and overall customer satisfaction.
Highlights
Rating Breakdown
All reviews
May 31, 2024
Working with the TryNow team has been great. They made the onboarding process seamless by providing guidance on our TryNow collections and assets for a low-lift setup. We chose TryNow to recreate the in-store dressing room experience online and boost conversions as we increased customer acquisition efforts. Since launching, we've seen rapid customer adoption and an impressive 6% conversion rate. On top of that, our customers absolutely love the program.
May 16, 2024
Team is super helpful and incredibly quick to respond. Highly recommend this app and quite frankly one of the best support and setup team I've worked with on a Shopify app!
May 16, 2024
We've been with TryNow for quite a few years now and I have seen drastic improvements overtime. They are always try to up their game and ensure clients' satisfaction is top priority. Ben, Alicia are hands on and ready to respond at any given time. Luisa have been super helpful for my Customer Service Team as well. I feel very confident with the Team and now even with Checkout Extensibility with Shopify Plus, everything went smoothly and compatible with majority of the app features. We also see the customer's satisfaction in our Dashboard which always a win. Great ROI as well. Keep up the good work guys!
May 16, 2024
The TryNow team has been a fantastic partner to our business. The TryNow team provides an extremely high level of implementation support, both technical and strategic. The onboarding process was a breeze, and we are seeing encouraging early results. We would strongly recommend this tool and this team!
April 4, 2024
I want to shoutout the TryNow team for their fantastic support with the integration. They were super helpful with owning QA, identifying issues with the setup, and coming up with quick solutions. Thank you to Ali and the rest of the team for getting us up and running.
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