TryNow: Try Before You Buy
The reviews are overwhelmingly positive, with many merchants praising TryNow for improving customer confidence, increasing conversions, boosting AOV, and helping shoppers try products before buying. A major strength repeatedly mentioned is the support and onboarding experience: reviewers describe the team as responsive, knowledgeable, proactive, and willing to go above and beyond with setup, custom coding, theme edits, QA, and strategic guidance. Many also say the app integrates well into their business, feels like a true partner rather than a vendor, and delivers strong ROI and customer satisfaction. The negative feedback is concentrated around implementation and reliability issues for a small number of users. Some merchants reported bugs, compatibility problems with custom themes or Shopify integrations, confusing dashboard behavior, and cases where the app appeared to break parts of their website or create checkout/payment issues. A few reviewers also criticized support responsiveness or felt that troubleshooting took too long, and one review mentioned dissatisfaction with refund handling after a serious issue. Overall, the sentiment is strongly favorable, but the main risks appear to be technical complexity during setup and occasional support or compatibility challenges.
Review RSS feed
Try Now has been a great experience for our customers. It allows our customers to get the items in their hands so they can be assured what they are getting. Has been a great addition to our tech stack.
TryNow has the best onboarding and implementation process I've ever experienced. They went above and beyond to get us up and running, from coding changes to our existing theme to creative assets to support the launch. If you're even thinking about testing Try Before You Buy as an option, TryNow is the best.
Excellent partner and experience. The TryNow team makes launching incredibly easy and goes above and beyond to ensure success. Their service is proactive, thoughtful, and genuinely focused on making the app perform well on your store—not just getting you live. They truly operate as a partner, not just a vendor. Highly recommend.
More than app, a full stack service partner. Working with the team has been phenomenal. They not only made the onboarding process easy, their continued support is world class. The platform is delivering exactly as described with positive impacts across sales metrics. Would not hesitate to refer any merchant who is interested. Recommended with confidence!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.