Rating

3.1

feedback

4

Reviews

chart

#6,338

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    50%
  • Less than a month
    50%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mixed, with some users praising the instant and effective customer service provided by Mahesh, while others express frustration with the app's functionality. Positive aspects include quick and knowledgeable assistance from Mahesh, earning the app a 5-star rating. However, negative feedback highlights issues such as slow performance, frequent errors like '502 Bad Gateway,' and difficulties in importing orders and mapping products. Some users found the app not ready for use, with challenges in importing eBay orders and organizing customer data effectively. Despite responsive tech support, communication barriers and usability issues led to low ratings and uninstallation of the app.

Highlights

Instant and effective customer service
Functional issues with order syncing and mapping
Communication barriers with tech support
Performance issues like slow speed and errors
Challenges in importing and organizing order data

Rating Breakdown

  • 5
    25% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    25% (1 ratings)
  • 2
    25% (1 ratings)
  • 1
    25% (1 ratings)

Reviews with Text

  • 100% (4)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

Aug. 21, 2025

it has a couple good features but out of 8 orders i received after installing, only 1 synced over to shopify and it was missing the fulfill by date and the customer name. i tried getting customer service but it said no one was available so i sent 2 messages throughout the day and now i give up.

Using app

2 days

Total reviews

2

Average rating

3.0

2 / 5 Share

June 25, 2025

The concept and presentation is good, however it is slow and frequently receive a "502 Bad Gateway" error. I am unable to use effectively so will be uninstalling this app.

Using app

2 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Feb. 21, 2025

Mahesh is an absolute lifesaver! The help was instant and super effective, I barely had to explain my issue before it was already solved. Fast, efficient, and incredibly knowledgeable. If I could give more than 5 stars, I absolutely would! Highly recommend Mahesh for any assistance you need.

Using app

About 22 hours

Total reviews

4

Average rating

5.0

1 / 5 Share

Oct. 23, 2021

Sorry, but this app is not ready. It shouldn't be in the app store. All I tried to do was import orders, and the problems started right away.... 1. You cannot import an eBay order, without mapping the eBay item to a Shopify item. I'm not after any inventory control. I just want to print postage for my eBay items, and have my metrics updated. 2. After importing, it did not import any customer data. It put all customer data into the Shipping address. 3. It added no eBay data to the Shopify notes field, nor did it add any tags. Not even the eBay order ID. Nothing. Good luck trying to find an ebay order in Shopify, down the road. 4. When mapping products, you have to find the proper Shopify product, page by page. No search. Unreal. 5. Tech support was very responsive. All tech support was from India. Communication was NOT easy. Sure glad they had a free plan for evaluation. app = delete

Using app

About 1 hour

Total reviews

13

Average rating

3.5

All reviews

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