Tuneboom
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, some users find the app to be great once they figure out how to utilize it properly. It offers features similar to Beatstars and is considered worth the money by some. However, there are several recurring negative themes in the reviews. Many users complain about poor customer support, with unanswered messages and slow response times being common issues. Some users also mention compatibility issues with Shopify themes and problems with file delivery to customers. Overall, the app seems to have potential but is hindered by customer service and technical issues.
I wish I could give ZERO stars. I paid $30 a month for 6 months to this app and it NEVER worked right. The songs linked to this app would not send to my customers who purchased them. And no one on shopify could figure out why. MANY MANY attempts to contact support were unanswered and to this day I have paid out hundreds of dollars for an app that never worked. ROBBERY! And the app sucks and doesn't do what it says it will anyway.
This App is great once I found out how to utiize it. It does everything that Beatstars does and more. The problem I had at first was after the order was placed then the files wasn't delivering. You must fullfilled the order after it has been placed then all your files will be sent along with the license. Make sure you send a self test before going live to make sure your files are sending. Take the time figuring this app out before giving bad reviews.
1 star (for now), only because I’ve reached out to support multiple times and haven’t received a response yet. I’m also running into compatibility issues with my paid Shopify theme. I genuinely want to use this app, it would be extremely useful if I can get these issues resolved. Happy to update this to 5 stars once support gets back to me and we can fix the problem.
Don’t be mislead by the other reviews. Tuneboom is a great app if you know how to utilize it properly and don’t project beat selling platforms on to it as ur expectations. And the 2 teams in 4yrs that I’ve had to reach out to customer service I got an immediate response. Worth the money!
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