Tuneboom

I wish I could give ZERO stars. I paid $30 a month for 6 months to this app and it NEVER worked right. The songs linked to this app would not send to my customers who purchased them. And no one on shopify could figure out why. MANY MANY attempts to contact support were unanswered and to this day I have paid out hundreds of dollars for an app that never worked. ROBBERY! And the app sucks and doesn't do what it says it will anyway.

This App is great once I found out how to utiize it. It does everything that Beatstars does and more. The problem I had at first was after the order was placed then the files wasn't delivering. You must fullfilled the order after it has been placed then all your files will be sent along with the license. Make sure you send a self test before going live to make sure your files are sending. Take the time figuring this app out before giving bad reviews.

1 star (for now), only because I’ve reached out to support multiple times and haven’t received a response yet. I’m also running into compatibility issues with my paid Shopify theme. I genuinely want to use this app, it would be extremely useful if I can get these issues resolved. Happy to update this to 5 stars once support gets back to me and we can fix the problem.

Don’t be mislead by the other reviews. Tuneboom is a great app if you know how to utilize it properly and don’t project beat selling platforms on to it as ur expectations. And the 2 teams in 4yrs that I’ve had to reach out to customer service I got an immediate response. Worth the money!

Horrible app do not waste your time it never sends the purchased item to the customer.

Horrible. I've been having trouble with this app. I reached out to customer service two days ago and still I haven't heard from anyone! I want my god dam money back!!!

Actually terrible. Insanely slow response times, poor customer service. They don't even care to update the plugin ever. No collab support.. because what musician collabs with others, right? Not too mention it costs twice as much as Beatstars, and it's twice as bad as beatsars. It's clear that they just don't don't actually make or sell music because this is just a sham. Can't even upload my zip files because they're too big so im FORCED to upgrade. Sickening. Penny pinching company overcharging for services that barely work. Thanks a ton.

Customer service is beyond terrible, this app could easily be a 5 star product with basic customer service and the ability to add your on license agreements...