The Sample Universe review for Tuneboom
Aug. 24, 2021
Customer service is beyond terrible, this app could easily be a 5 star product with basic customer service and the ability to add your on license agreements...
Your feedback on our customer service is taken seriously, and I want to address your concerns directly. Recognizing the importance of responsive and helpful support, we have recently invested in expanding our customer service team. This step is a commitment to enhance the quality and speed of our service. Regarding your suggestion for custom license agreements, it's an idea we find very intriguing. We would greatly value your thoughts on how this feature could best serve your needs. Please reach out to us at [email protected] with your insights and how you’d like to see this feature implemented. Your input is essential as we continuously work to improve our app and services. Thank you for bringing these issues to our attention. We are dedicated to making our app not just good, but great, with the support to match.