Trade My Spin review for TxtCart AI: SMS Marketing

1 / 5
May 20, 2024

They tax 20% of all your sales - whether they got the sale or not. Intentionally aggressive attribution tactics- the team at TxtCart is trying to skim a % of all your sales. They will message each of your customers and regardless of whether the customer orders through their discount code or not, they will charge you a 20% commission depending on your plan. After bringing to their attention that they are charging commissions on orders they did not get this was their response " please read our terms and conditions as well as attribution policy. You signed up for the platform agreed to our billing and we fulfilled our service. Your margins are not our responsibility. Usage charges are non refundable." they tried to justify their aggressive attribution by claiming that "discount codes are not the only way sales are attributed. anyone who "clicks on their link and views the product" is considered their customer and they will charge the full commission if that customer places an order within 7 days of clicking, regardless if they used the discount code provided by TxtCart. If you don't want to share a tax of 20% of sales with TxtSMS than i suggest you stay away. To top it off their support team was supper rude saying " hope you learn how to read better" when trying to explain their aggressive tactics. Who wants to deal with a flawed system and terrible support?

Store Using app Reviews Rating
Trade My Spin About 2 months 1 1.0

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