TxtCart AI: BFCM SMS Marketing
TxtCart: SMS Marketing - #1 Conversational SMS for Shopify
Rating
4.8
feedback
299
chart
#1,899
All reviews
Review RSS Feed
Nov. 28, 2025
Juan was exceptional! He really went out the way to help me! I absolutely love the customer service
Thank you so much for your review! We'll make sure to let Juan know about your kind feedback! :)
Nov. 27, 2025
Juan was very helpful and quick with helping me get my sms setup. Great customer service!!
Thank you for the kind words! Our support team does its best to support our customers! :)
Nov. 26, 2025
Great App. So refreshing to have help when I need it and feel like I'm not alone setting everything up. Thank you so much!
Thank you so much for the wonderful feedback! We're really glad you felt supported during setup. You're definitely not alone, and we're always here to help whenever you need us!
Nov. 25, 2025
Very great and fast support !
Thank you for your review! :)
Nov. 24, 2025
Very helpful and even expedited our TFN! Special shout out to Juan for personally giving us great service.
Thank you so much for the kind words! Thanks for taking the time to share your experience with us!
Nov. 23, 2025
They give phenomenal support. I was chatting with someone at 7 am Sask. time. Got all my questions answered.
Thank you for the wonderful feedback! Our support team is available 24/7. We really appreciate you taking the time to share your experience! :D
Nov. 21, 2025
Katie is awesome! The app helps me convert with ease
Thank you so much for the kind words about Katie! (We'll make sure to pass on your feedback to her) We really appreciate you taking the time to share your experience!
Nov. 21, 2025
So far the process has been extremely smooth and the support has been super responsive! Will update the review when I see how the ROI is but so far its looking good! Great 14 day trial too!
Thank you for the great feedback! We're excited to see how the ROI performs for you, and we hope the 14-day trial gives you plenty of time to test everything out! Looking forward to hearing your updated results!
Nov. 19, 2025
Excellent customer service and loving the app so far.
Thank you for your kind feedback and for leaving a review! :D
Nov. 17, 2025
I rarely write long reviews, but TxtCart AI truly deserves it. When I first signed up, I immediately ran into an issue — my country wasn’t listed during setup. I expected a long wait or a generic response… but their support team reacted instantly. They stayed with me for almost three hours, answering every message calmly, professionally, and with genuine care. They didn’t just “fix” the issue — they went out of their way to create a solution for my specific situation and even gave me access so I could start using TextCart to scale my profits right away. Honestly, I’m extremely impressed. Their patience, their attitude, and their willingness to help in every detail made me feel like a valued customer, not just another ticket. I’m very, very satisfied with this app and the team behind it. Top-tier support, top-tier experience.
Wow, thank you for taking the time to share such detailed feedback! It's feedback like yours that motivates us to be better! We're so glad our team could help resolve the country listing issue and get you up and running quickly. Three hours is a long time, and we really appreciate your patience while we worked through everything together. It's wonderful to hear that you felt genuinely cared for throughout the process; that's exactly what we aim for! :D We're excited to be part of your journey to scale your business, and we're here whenever you need us. Thank you for trusting TxtCart! <3
Nov. 13, 2025
customer service is excellent, ive used many sms providers and I am really enjoying this one! it might just be my new favorite sms platform! Also, Roohul is super cool/helpful and deserves a raise. ;)
Thank you so much for the wonderful feedback! We're thrilled you're enjoying the platform and that it might become your new favorite SMS solution. I'll make sure Roohul knows about your kind words! PS: If you're enjoying the app now, you will LOVE IT next year when we release our 4.0 version. There's a ton of great new features coming up!!