All reviews

Rating Breakdown

  • 5
    95% (328 ratings)
  • 4
    2% (6 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (9 ratings)

Reviews with Text

  • 83% (286)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 17, 2024

Only had it for 1 day but customer support seems helpful

Store

Eu4ric

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for the positive review! Glad you are happy with the service so far :) - Sara from TxtCart

5 / 5 Share

Jan. 3, 2024

Great customer service! sorted some issues out really quickly and has been a pleasure working with them! would recommended.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

So glad we got you all sorted and you're all set to make sales and revenue with conversational sms marketing and cart recovery :)) - Kyle from TxtCart

5 / 5 Share

Dec. 19, 2023

Its the only SMS app you should think about. I highly recommend their services. For any billing queries or issues, Kyle is your go-to person. Exceptional customer service and effective problem resolution are what you can expect. Don't hesitate to explore the TxtCart app! 5/5 highly recommend.

Using app

3 days

Total reviews

9

Average rating

5.0

Developer Reply

Appreciate the kind words and testimony. Thanks for valuing our software and customer support and happy holidays! - Kyle from TxtCart

5 / 5 Share

Dec. 5, 2023

As a user of txtCart at The Premium Way, I’m thoroughly impressed by its effectiveness in addressing cart abandonment issues. The tool’s seamless integration with our Shopify store has been a game changer. The most striking feature is the excellent communication system it offers. Unlike other tools, txtCart facilitates genuine two-way interactions, allowing us to engage directly with our customers. This personal touch has not only improved our customer service but has also significantly increased the trust and conversion for our store. Thanks once again.

Using app

4 days

Total reviews

5

Average rating

3.4

Developer Reply

A great testimony we greatly appreciate the feedback and summary of success thus far :) Let us know if there's anything else we can do better! - TxtCart Team

5 / 5 Share

Nov. 28, 2024

Fantastic customer support so far, Looking forward to results now!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

So glad you valued the customer support and we are so excited to generate you additional revenue thru conversational SMS marketing and checkout recovery :)) - TxtCart Team

5 / 5 Share

Nov. 17, 2023

Life changing install for us! It feels as though we have another employee getting sales for us with this app. We have already made so much extra revenue after only having the app for a few weeks now. They also have quick and helpful customer service!

Using app

4 months

Total reviews

8

Average rating

5.0

Developer Reply

Framing this one! We appreciate you and your love for TxtCart. - Sara from TxtCart

5 / 5 Share

Nov. 16, 2023

Their CS team is super friendly and always willing to help out with anything. We reached out to get some help with our compliance setup and Rachel is soo helpful! Very excited to see what all the SMS by human hype is about.

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much and we’re super excited to have you onboard TxtCart just in time for BFCM!! - Rachel from TxtCart

5 / 5 Share

Nov. 15, 2023

Support was amazing they answered me right away looking forward to using this app

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words and your enthusiasm for SMS! - TxtCart Support

5 / 5 Share

Oct. 28, 2023

Great customer service! Eagerly awaiting for the UK version to be launched in November.

Using app

4 days

Total reviews

2

Average rating

3.0

Developer Reply

We are eager to launch UK/AUS for all our merchants and are excited to push this live before BFCM. Keep crushing it! - Kyle from TxtCart

5 / 5 Share

Oct. 6, 2023

Great customer service no regrets with purchase at all!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad to hear you've had a great experience with our support team and look forward to continuing to provide amazing support for your brand :) - TxtCart Success

5 / 5 Share

Sept. 21, 2023

Awesome app, I was really surprised to see how quick and easy it was to set up, and how soon after it started working! Highly recommend this for anyone that wants super easy automated SMS discounts. You barely have to think about it

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Really appreciate the honest feedback on how TxtCart SMS has worked for your brand. - Sara from TxtCart

5 / 5 Share

Aug. 30, 2023

I have found this is a good app for capturing abandon checkouts. I am happy with the conversion rate.

Using app

8 months

Total reviews

8

Average rating

5.0

Developer Reply

Glad to hear you’re having awesome results and happy with your conversion rate! I’m sure we can book a session to see how we can do even better for your SMS needs. - TxtCart Team

5 / 5 Share

Aug. 18, 2023

Fantastic service! I can't believe the extra money I am making now that the giant whole in my store that was abandoned checkouts is being tackled head on to help me get the highest possible number of conversions and reduce wasted ad spend.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

So awesome to hear the results we’ve been able to generate for your store in the abandoned cart recovery department! Make sure to check out our campaigns and flow automations (coming soon)! - TxtCart Support

5 / 5 Share

Aug. 14, 2023

I did helped me boost my revenue by 20%. So far experience was good , looking forward to use it smartly. Customer support is cool

Using app

2 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate the kind words and testimony of SMS helping boost by 20%. Amazing! - Rebecca from TxtCart

5 / 5 Share

July 27, 2023

Great app, customer service is great! I was in need for a good SMS application and finally found one!

Store

Seshae

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Glad you’re able to find value in the sms marketing and sms cart recovery services we provide. - TxtCart Team

5 / 5 Share

Jan. 4, 2023

Best SMS App on the appstore. Very easy to use & is automated. Customer support agents are available at almost all hours.

Store

Ubiluxe

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Really appreciate the kind words! Let's scale! - TxtCart Success Team

5 / 5 Share

Jan. 2, 2023

Staff was great & helped me with a problem that was occurring on my store. I tried a few others but this seems to be the best.

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Glad we could get you all set up Brayden! Let us know if we can do anything else to assist. - TxtCart Team

5 / 5 Share

Dec. 29, 2022

app helped me recover a huge amount of abandoned carts they offer alot for the free plan i think if you are trying to scale your sales this is a really good app to help you do so, i had a problem and when i reached out for them i received instant help no matter the time of day

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Sami, thanks so much for highlighting our 24/7 support! Always happy to help our merchants succeed. Glad we could resolve your issues with discounts excluding certain products! - TxtCart Customer Success

5 / 5 Share

Nov. 19, 2022

Its crazy i switched from sms bumb to TXTCart Plus and my sales via sms 10x. I can recommend it to everyone

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Amazing results utilizing our platform, that's what we strive for each and every merchant! Appreciate you taking the time to highlight that :) - TxtCart Customer Success

5 / 5 Share

Dec. 7, 2023

Sarah provided great customer service, fast and easy to set up and extremely beneficial to our store. Highly recommend!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate the review and feedback! Let us know if we can help further :) - TxtCart Support