All reviews

Rating Breakdown

  • 5
    91% (183 ratings)
  • 4
    4% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (11 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 15, 2023

Good to work with, great product!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your testimony of our team and product! - Sara from TxtCart

5 / 5 Share

Dec. 14, 2023

Sara is very helpful when it comes to customer service, great help, very quick to answer.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

I appreciate the kind words regarding the support! Thank you very much. - Sara @ TxtCart

5 / 5 Share

Dec. 10, 2023

Heard about TxtCart from a friend and I have to say, while I was skeptical I am very impressed. From the quick few minute onboarding, to their support's willingness to work and help you get setup/results. And the product is very cool, automated responses from AI and real people acting as an extension of your sales team and CS. 10/10 if I could! Highly recommend to anyone looking for an effective SMS solution with top notch support.

Store

O'Cera

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear from you! Appreciate the kind words and love the word of mouth. Keep up the good work. - TxtCart Team

5 / 5 Share

Dec. 9, 2023

TxtCart:SMS Marketing & AI very easy to set up in your store. They provide step by step instruction, notes and walk through help tutorials for each page. They provide Clear insight to how the implementation & functions of how the application works as well as what is necessary to create an overall positive costumer, end user, Application service. Thus far. TxTCART Customer service has been great and I look forward to working with TXTCart in the coming days to see what Kind of data an revenue will be generated. SO Far Very happy. with the experience. Thank you

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear about your success and input to TxtCart, we value it greatly. - Sara from TxtCart

5 / 5 Share

Dec. 7, 2023

It's been really amazing using TXTCart. It was easy and simple to setup! Plus the support has been awesome as well from the team. The app started working immediately when we connected it and it's great to see our abandon cart potential customers begin to respond to the text messages!

Store

PHXNIX

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate your review and continued love & support for TxtCart :) - TxtCart Team

5 / 5 Share

Dec. 5, 2023

As a user of txtCart at The Premium Way, I’m thoroughly impressed by its effectiveness in addressing cart abandonment issues. The tool’s seamless integration with our Shopify store has been a game changer. The most striking feature is the excellent communication system it offers. Unlike other tools, txtCart facilitates genuine two-way interactions, allowing us to engage directly with our customers. This personal touch has not only improved our customer service but has also significantly increased the trust and conversion for our store. Thanks once again.

Using app

10 days

Total reviews

5

Average rating

3.4

Developer Reply

A great testimony we greatly appreciate the feedback and summary of success thus far :) Let us know if there's anything else we can do better! - TxtCart Team

5 / 5 Share

Dec. 5, 2023

I really enjoy the services they provide. If you ever have a question or concerns with billing then Kyle is the right person for the job. I mean great customer services and great at getting the problem resolved. Check out the TxtCart app now.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re very glad to hear that! Thanks for taking the time to share your feedback! It is much appreciated. - Sara from TxtCart

5 / 5 Share

Dec. 2, 2023

Fantastic customer support so far, Rachel helped me setup everything with ease! Looking forward to results now!

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

So glad you valued the customer support and we are so excited to generate you additional revenue thru conversational SMS marketing and checkout recovery :)) - TxtCart Team

5 / 5 Share

Nov. 26, 2023

Customer service is great, and very helpful with the onboarding process. I was specifically helped by Sara and Rachel.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Very happy to hear you're happy with our CX and appreciate the super fast and easy onboarding! - TxtCart Team

5 / 5 Share

Nov. 25, 2023

So far so good , I just installed and I need to do some more settings , I’m excited about using this program , I believe this is the answer to my prayers

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re very excited to begin working with you to power your brands SMS and cart recovery

5 / 5 Share

Nov. 24, 2023

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your review :) - Sara from TxtCart

5 / 5 Share

Nov. 23, 2023

Very useful app and easy to set up.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Very happy to hear you are satisfied with our simple onboarding and extensive help docs :) Happy texting! - Sara @ TxtCart

5 / 5 Share

Nov. 21, 2023

Great customer support so far. They have live chat. The onboarding is pretty straightforward, you don't have to do much work, 80% is already set up.

Store

Zentoic

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your testimony! - TxtCart Support

5 / 5 Share

Nov. 19, 2023

The checkout process was straightforward and secure, offering multiple payment options. I appreciate the transparency regarding shipping costs and delivery times, ensuring there were no surprises at the end. I had a question about my order, and their support team promptly addressed it with professionalism and courtesy. Customer service makes it a five-star Shopify tool. I highly recommend txtcart to anyone looking for a seamless and enjoyable e-commerce experience.

Store

My Store

Using app

18 days

Developer Reply

Appreciate the review and look forward to continuing to build upon our working relationship! - TxtCart Team

5 / 5 Share

Nov. 17, 2023

Life changing install for us! It feels as though we have another employee getting sales for us with this app. We have already made so much extra revenue after only having the app for a few weeks now. They also have quick and helpful customer service!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Framing this one! We appreciate you and your love for TxtCart. - Sara from TxtCart

5 / 5 Share

Nov. 16, 2023

Their CS team is super friendly and always willing to help out with anything. We reached out to get some help with our compliance setup and Rachel is soo helpful! Very excited to see what all the SMS by human hype is about.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much and we’re super excited to have you onboard TxtCart just in time for BFCM!! - Rachel from TxtCart

5 / 5 Share

Nov. 15, 2023

Support was amazing they answered me right away looking forward to using this app

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words and your enthusiasm for SMS! - TxtCart Support

5 / 5 Share

Nov. 14, 2023

Best app you could get for your shopify store regards to sms marketing!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Super glad you’re loving TxtCart SMS marketing and cart recovery! Can’t wait to generate even more incremental revenue for your brand once AUS/UK texting is live!

5 / 5 Share

Nov. 11, 2023

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

SO glad you value TxtCart SMS as part of your tech stack! - TxtCart Success

5 / 5 Share

Nov. 8, 2023

I really appreciate Sara's service . Her hospitality and kindness was very much appreciated. i will def recommend her and the app to others .

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, appreciate the kind words about our awesome CS team! Glad you feel the support and sms product are great. Your referrals are greatly appreciated! - TxtCart Success