Rating
5.0
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#4,926
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Reviews Summary
Txted AI is a Shopify App that helps ecommerce merchants recover lost sales by capturing shopper price intent and turning it into conversions. Customers can set a target price while browsing, and Txted AI automatically re-engages them when it's met. Merchants gain insights into pricing preferences to inform discounts and bundles. Additionally, Txted answers order and shipping questions using live Shopify data, reducing support volume.
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Feb. 5, 2026
Installation was super easy — we were up and running almost immediately. We sell merchandise internationally, and a lot of our customers reach out with questions via WhatsApp, so this fits naturally into how we already support customers. Support is fast, and the handoff email pulls together all the customer and order info in one place, which saves our team a ton of time. One small downside is that they don’t currently support a custom WhatsApp number, but it hasn’t been a big issue for us so far.
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