Ultimate Custom Order Status
The reviews for the Shopify App are mostly positive, highlighting the exceptional customer service and responsiveness of the support team. Users appreciate the ability to add multiple workflows and the developer's willingness to consider and implement suggestions for further development. The app is praised for its value for money and its ability to truly customize notifications for specific business needs. However, there is a negative review mentioning a lack of response to reported issues.
I’ve been using UCOS for my store and so far it’s been solid. I like being able to create my own order statuses instead of being stuck with the basic Shopify options. It helps me keep customers updated while their order is actually being worked on, which is important for my business. Easy to set up, easy to customize, and it does what I need it to do.
Reported 2 issues and they never got back Updated review: Jason has reached out. Good business owner who cares about their product and staff. Hope the app continues improving and growing.
Thank you for updating your review and for the kind words. I’m sorry we didn’t follow up sooner. Your feedback means a lot and will help us improve the app and our support.
Support has been very responsive in requests to add new features and fixing issues. Highly recommend for anyone needing a custom workflow.
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